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Netcall

Cherwell District Council

This public procurement record has 1 release in its history.

Award

27 Aug 2026 at 15:14

Award Notice
Summary of the contracting process

Cherwell District Council procured back-office software and related software programming and consultancy services. The requirement covers the provision of software package and information systems, with the procurement described as a direct award from the RM6285 Back Office Software 2 framework. The named supplier is Netcall. The work is for Cherwell District Council and is associated with the council’s operations in Banbury, United Kingdom. This is a software and technology services requirement rather than a general IT support contract: relevant businesses would need to provide back-office software together with consultancy or implementation support connected to that software. The procurement’s classification identifies software consultancy services as the main area of work.

The procurement has been completed and awarded. Cherwell District Council used a limited direct-award procedure without prior publication of a competition, through the RM6285 Back Office Software 2 framework. The stated rationale was that there were no tenders or suitable requests to participate in response to an open procedure. Netcall received the active award, following one bid. The award date was 27 August 2026, and the contract was signed on the same date. The contract value is £965,922, including the stated currency of GBP. The award was evaluated on price. The procurement contains one lot, although that lot is recorded as cancelled while the related award and contract are active.

This procurement demonstrates established demand from Cherwell District Council for back-office software supplied through a public-sector framework and supported by software consultancy capability. Businesses considering future work of this type would need a credible product or service covering back-office software and information systems, with the technical ability to provide associated programming and consultancy services. Experience of supplying councils or other public-sector organisations would help demonstrate understanding of operational requirements, governance and service delivery, although no specific accreditation or qualification is identified. The route used also shows the commercial importance of holding an appropriate framework position, or partnering with a framework supplier able to make a compliant direct award. Competitors should be able to offer a price-led proposition at substantial contract scale.

How relevant is this notice?

Notice Information

Notice Title

Netcall

Notice Description

Direct Award from RM6285 the Provision of Back Office Software via CCS Framework

Lot Information

Lot 1

Direct Award from RM6285 the Provision of Back Office Software via CCS Framework

Procurement Information

This has been awarded via RM6285 Back Office Software 2 - Direct Award to Netcall

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06edcf
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/081855-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72200000 - Software programming and consultancy services

72266000 - Software consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£965,922 £500K-£1M

Notice Dates

Publication Date
27 Aug 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Cherwell District Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BANBURY
Postcode
OX16 5FD
Postcode Area
Oxford
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ14 Oxfordshire CC
Delivery Location
Not specified
Local Authority
Cherwell
Electoral Ward
Banbury Cross and Neithrop
Westminster Constituency
Banbury

Supplier Information

Number of Suppliers
1
Supplier Name

NETCALL UK LIMITED

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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