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Social Media Monitoring Solution Agreement

Financial Conduct Authority

This public procurement record has 1 release in its history.

Planning

07 Sep 2026 at 12:50

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Financial Conduct Authority is exploring a social media monitoring solution agreement to review and improve its social listening and digital insight capabilities. The requirement is for services covering social media monitoring, digital insight, information technology, media storage and related communications or multimedia software. The RFI will help the FCA validate and refine its requirements, understand what the market can provide and consider different commercial approaches before making future decisions. Delivery is expected across the United Kingdom, including London, Leeds and locations in East and North Ayrshire. This is a service requirement for suppliers of social listening platforms, digital intelligence tools, monitoring services and associated technology.

This procurement is at the planning stage and is currently a request for information and preliminary market engagement, not an invitation to tender. Interested businesses are expected to register on the FCA’s Atamis portal to view the RFI documentation and timetable; the planned engagement milestone is 21 September 2026. The FCA’s expected date for a subsequent notice is 2 November 2026. One lot is planned. The indicative contract period is 10 July 2027 to 7 July 2030, with a possible extension to 7 July 2031. The estimated value is £1,250,000 excluding VAT, or £1,500,000 including VAT. The lot is marked as suitable for SMEs and includes a renewal option.

This engagement will suit suppliers that provide social listening, social media monitoring, digital insight, communications intelligence or related software and technology services. Businesses with established platforms for collecting, storing, analysing and reporting on social and digital data should be well placed to contribute, as should providers able to combine software with implementation, support and insight services. The FCA is seeking to understand available market capabilities and commercial models, so suppliers may benefit from preparing clear evidence of platform functionality, data handling, media storage, reporting and analytical capability. Firms of any size can consider participating, with the planned lot explicitly identified as suitable for small and medium-sized enterprises. No specific accreditation or qualification is stated at this stage.

How relevant is this notice?

Notice Information

Notice Title

Social Media Monitoring Solution Agreement

Notice Description

The Financial Conduct Authority (FCA) is undertaking this Request for Information (RFI) as part of a wider review of its social listening and digital insight capabilities. The information gathered through this RFI will be used to validate and refine the FCA's requirements, assess available market capabilities and better understand commercial approaches to inform future decision-making. Please register on https://atamis-fca.my.site.com/s/Welcome to view all RFI documentation.

Planning Information

If you are interested in participating in this PME, please register on FCA's Atamis portal to view the RFI documentation and timetable: https://atamis-fca.my.site.com/s/Welcome

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f36b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/084377-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

72 - IT services: consulting, software development, Internet and support

CPV Codes

30233000 - Media storage and reader devices

72212500 - Communication and multimedia software development services

72222300 - Information technology services

Notice Value(s)

Tender Value
£1,250,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
2 Nov 20262 months to go
Award Date
Not specified
Contract Period
10 Jul 2027 - 7 Jul 2030 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Financial Conduct Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLE42 Leeds, TLI London, TLM75 City of Edinburgh
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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