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Development of specifications KPI for soft services

The Hillingdon Hospitals Nhs Foundation Trust

This public procurement record has 1 release in its history.

Award

07 Sep 2026 at 14:43

UK7 - Contract Details Notice
Summary of the contracting process

The Hillingdon Hospitals NHS Foundation Trust commissioned consultancy services to develop specifications and key performance indicator documentation for soft services. The work supports future procurement and contract management within the Trust’s Estates and Facilities function. The service is general management consultancy, covering the definition of service requirements and performance measures for soft facilities services. The Central London Community Healthcare NHS Trust manages the procurement on behalf of the buying organisation through NWLPS. The requirement relates to NHS estates and facilities operations associated with The Hillingdon Hospital in Uxbridge and the wider Trust environment. It is relevant to management consultancies and facilities-management specialists that help public-sector organisations specify soft services, structure measurable outputs and prepare contract-management information.

The procurement has been awarded and the tender is complete. It used a direct award below the applicable threshold, without competition. Just Contract Management Limited was selected as the supplier for the single lot. The contract was signed on 7 September 2026 and runs from 9 September 2026 to 1 May 2027. Its value is £22,800 excluding VAT, or £27,360 including VAT. The award is active and the contract is active. The stated basis for the engagement is the development of specifications and KPI documentation for soft services, supporting future procurement and contract management. This outcome indicates a small, defined consultancy engagement rather than a competitive tender for the subsequent delivery of soft facilities services.

This award shows demand from an NHS trust for specialist support in turning soft-services requirements into procurement-ready specifications and practical performance measures. A credible competitor for similar work would need to understand facilities management in an NHS or comparable public-sector estate, including how cleaning, catering, portering, security, waste or related support services are described and monitored where relevant to the brief. Useful capability would include requirements gathering, service specification drafting, KPI design, measurable performance standards, contract-management documentation and the ability to work with Estates and Facilities stakeholders. Suppliers should be able to produce clear, auditable documentation that supports future tendering and ongoing supplier management, while working within public procurement constraints and coordinating with a procurement team managing the process.

How relevant is this notice?

Notice Information

Notice Title

Development of specifications KPI for soft services

Notice Description

Development of specifications and KPI documentation for Soft Services to support future procurement and contract management activities within Estates & Facilities.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f3a8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/084492-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79411000 - General management consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£22,800 Under £100K

Notice Dates

Publication Date
7 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
9 Sep 2026 - 1 May 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Hillingdon Hospitals Nhs Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
UXBRIDGE
Postcode
UB8 3NN
Postcode Area
Southall
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI74 Harrow and Hillingdon
Delivery Location
Not specified
Local Authority
Hillingdon
Electoral Ward
Colham & Cowley
Westminster Constituency
Uxbridge and South Ruislip

Supplier Information

Number of Suppliers
1
Supplier Name

Just Contract Management Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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