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Market Engagement - Local Authority Housing, Revenue and Benefits system

London Borough of Brent

This public procurement record has 1 release in its history.

Planning

07 Sep 2026 at 21:25

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The London Borough of Brent intends to procure a local-authority housing, revenues and benefits system, covering council tax and benefits administration and housing functions. This is software and information-system provision, intended to support the Council’s key line-of-business operations and improve the effectiveness and efficiency of managing these services. Delivery will be for Brent in London. The existing system contract began in April 2022 and supports housing, benefits and council tax services. The Council is using this exercise to understand the available supplier market, the range of solutions, and the market’s capacity to meet its future requirements. The procurement is a single package and is identified as suitable for small and medium-sized enterprises.

This procurement is at the planning stage: the Council has stated an intention to procure but this is not an invitation to tender or a request for formal expressions of interest. The Council expects the future contract to start on 1 April 2027 and run to 31 March 2030, with a possible extension to 31 March 2031; these plans may change. The estimated value is £1.2 million excluding VAT, or £1.44 million including VAT. The Council currently expects to publish the tender on 22 January 2027. Planned market engagement responses are due by 1pm on 5 October 2026, using the specified council tax and benefits and housing-system response documents. Selected responders may be invited to present online between 26 October and 6 November 2026.

This will suit suppliers of integrated local-authority software, particularly organisations able to provide housing management, council tax and benefits systems in a single operational environment. Relevant capability includes configuring and supporting systems for complex public-sector processes, maintaining reliable data and integrations, and helping councils administer housing functions, revenues and benefits efficiently. Suppliers should be prepared to explain the breadth of their available solutions, implementation approach, service capability and capacity to support a council of Brent’s scale. The Council is seeking market intelligence to refine its requirements and future procurement strategy, so established providers and capable smaller businesses with specialist local-government systems may find the engagement useful preparation for the later competition. Presentation capability may also be relevant for selected market-engagement respondents.

How relevant is this notice?

Notice Information

Notice Title

Market Engagement - Local Authority Housing, Revenue and Benefits system

Notice Description

The Council has a contract in place for a system for housing, benefits and council tax which commenced in April 2022 and is expiring by the end of March / April 2027. These are key line of business systems which ensure the Council is able to manage the Housing functions and the administration of Revenues and Benefits in an effective and efficient way. The Council seeks to gain a more detailed understanding of the supplier market and range of solutions that may be available. This market engagement will help to clarify its requirements, assesses the market's capacity and develops our future procurement strategy. This market engagement exercise is not an invitation to tender or a request for formal expressions of interest. This request is for information only. Suppliers will not be prejudiced in any future procurement processes by either responding or not responding to this market engagement exercise. Please note the envisaged tender publication date, estimated contract duration and contract value is likely to change and therefore not guaranteed.

Planning Information

Link to market engagement: https://procontract.due-north.com/Advert?advertId=8ae18753-dbaa-f111-813c-005056b64545&p=2241eb95-058a-e511-80f7-000c29c9ba21 Please read the market engagement document and if you feel that your organisation is able to contribute to this exercise, please complete the response documents and return, via the E Procurement Portal (ProContract) by 1pm on 05/10/2026. Suppliers should return the following as their market engagement response by the deadline set out above: • Completed Appendix 1 - Council Tax and Benefits Services • Complex Appendix 2 - Housing System Following responses being received, the Council may choose to invite selected supplier to present online via Microsoft Teams. This is expected to be held between 26/10/2026 – 06/11/2026. Further instructions will be provided to responders at that time. Any supplier invited to present to London Borough of Brent is doing so to support market research only and to help make any potential procurement process more focused and efficient. No supplier selection or supplier preference is implied.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f408
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/084653-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£1,200,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
22 Jan 20275 months to go
Award Date
Not specified
Contract Period
1 Apr 2027 - 31 Mar 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Brent
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WEMBLEY
Postcode
HA9 0FJ
Postcode Area
Harrow
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI72 Brent
Delivery Location
TLI72 Brent
Local Authority
Brent
Electoral Ward
Wembley Park
Westminster Constituency
Brent West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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