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Residential and Domiciliary Care Management - Rostering and Scheduling System

Carmarthenshire County Council

This public procurement record has 2 releases in its history.

PlanningUpdate

08 Sep 2026 at 16:29

UK2 - Preliminary Market Engagement Notice
Planning

08 Sep 2026 at 15:46

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Carmarthenshire County Council is exploring a care rostering, scheduling and workforce management system for its Residential and Domiciliary Care Services in Carmarthenshire. The requirement is for software and related implementation or delivery models supporting domiciliary care scheduling and visit management, residential care rostering, workforce resource teams and shared staffing, and mobile working for frontline staff. Other intended functions include leave, absence and availability management; skills, compliance and competency management; payroll, travel and workforce payment processes; reporting and management information; continuity of care; and workforce utilisation. The Council is also interested in integration with care management, HR, payroll, finance and identity management systems. The classification includes industry-specific, business, database, systems and other software packages.

This process is at early market engagement and planning stage, rather than an invitation to tender. The Council expects suppliers to register interest by 22 September 2026 for demonstration sessions planned for October 2026. It intends to issue a high-level requirements document and may ask suppliers to demonstrate relevant functionality. An indicative next notice date is 1 September 2027, with a possible contract period from 1 July 2028 to 30 June 2032. The estimated value is £600,000 excluding VAT, or £720,000 including VAT. There is one planned lot, and the procurement is marked as suitable for SMEs. Participation is intended to inform future planning and does not commit the Council to a procurement or contract award.

This engagement will suit suppliers of care-sector rostering, scheduling or workforce management platforms, including established software providers, specialist care technology firms and SMEs able to provide configurable systems and delivery support. Relevant preparation should cover domiciliary visit planning, residential staffing, shared-resource deployment, mobile access for care workers, absence and availability controls, competency and compliance records, payroll and travel workflows, and operational reporting. Suppliers should be ready to explain how their platform integrates with care management, HR, payroll, finance and identity systems, and how it supports continuity of care and efficient workforce use. The Council is seeking information on available products, functionality, market developments and delivery models, and may use demonstrations to understand how solutions address these areas.

How relevant is this notice?

Notice Information

Notice Title

Residential and Domiciliary Care Management - Rostering and Scheduling System

Notice Description

Carmarthenshire County Council is undertaking an Early Market Engagement exercise to better understand the care rostering, scheduling and workforce management solutions currently available within the market. The Council currently utilises a rostering and scheduling solution across its Residential and Domiciliary Care Services and wishes to engage with suppliers to understand available products, functionality, market developments and delivery models that may support future service requirements. This exercise is intended to inform future planning and does not represent a commitment to undertake a procurement process. The Council is particularly interested in solutions that support: * Domiciliary Care scheduling and visit management. * Residential Care rostering and workforce management. * Workforce resource teams and shared staffing models. * Mobile working for frontline care staff. * Leave, absence and availability management. * Skills, compliance and workforce competency management. * Payroll, travel and workforce payment processes. * Reporting, operational oversight and management information. * Continuity of care and workforce utilisation. * Integration with care management, HR, payroll, finance and identity management systems. The Council intends to provide a high-level requirements document to interested suppliers and may invite suppliers to demonstrate how their solution supports the functional areas identified. Participation in this engagement is for information and planning purposes only and does not commit the Council to any procurement or award. All interested parties are encouraged to register their interest by 22/09/26 to participate in the demonstration sessions which we are planning to hold in October. Details of any formal tender will be provided in due course.

Planning Information

The purpose of this early market engagement exercise is to better understand the care rostering, scheduling and workforce management solutions currently available within the market. The Council currently utilises a rostering and scheduling solution across its Residential and Domiciliary Care Services and wishes to engage with suppliers to understand available products, functionality, market developments and delivery models that may support future service requirements. This exercise is intended to inform future planning and does not represent a commitment to undertake a procurement process. The Council is particularly interested in solutions that support: • Domiciliary Care scheduling and visit management. • Residential Care rostering and workforce management. • Workforce resource teams and shared staffing models. • Mobile working for frontline care staff. • Leave, absence and availability management. • Skills, compliance and workforce competency management. • Payroll, travel and workforce payment processes. • Reporting, operational oversight and management information. • Continuity of care and workforce utilisation. • Integration with care management, HR, payroll, finance and identity management systems. The Council intends to provide a high-level requirements document to interested suppliers and may invite suppliers to demonstrate how their solution supports the functional areas identified. Participation in this engagement is for information and planning purposes only and does not commit the Council to any procurement or award. All interested parties are encouraged to register their interest by 22/09/26 to participate in the demonstration sessions which we are planning to hold in October via email to Rob, rbrain@carmarthenshire.gov.uk.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f4e4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/085082-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48100000 - Industry specific software package

48400000 - Business transaction and personal business software package

48600000 - Database and operating software package

48700000 - Software package utilities

48800000 - Information systems and servers

48900000 - Miscellaneous software package and computer systems

Notice Value(s)

Tender Value
£600,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
1 Sep 202712 months to go
Award Date
Not specified
Contract Period
1 Jul 2028 - 30 Jun 2032 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Carmarthenshire County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARMARTHEN
Postcode
SA31 1JP
Postcode Area
Swansea
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL42 South West Wales
Delivery Location
TLL14 South West Wales
Local Authority
Carmarthenshire
Electoral Ward
Carmarthen Town North and South
Westminster Constituency
Caerfyrddin

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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