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HR Case Management System

London Borough of Bromley

This public procurement record has 1 release in its history.

Award

08 Sep 2026 at 16:32

Award Notice
Summary of the contracting process

The London Borough of Bromley procured an HR Case Management System to provide one consistent way to record, manage and monitor HR casework. The system is intended to support oversight of case progression, ownership, risks and outcomes, while maintaining an auditable record of HR interventions. This is a software and information-systems requirement, delivered for the council in Bromley, London. The procurement was associated with the council’s HR operational needs rather than a general IT infrastructure requirement. Businesses relevant to this requirement include suppliers of configurable HR case management platforms, workflow and records-management systems, and related implementation services. The required solution needs to support controlled case ownership, monitoring, reporting and auditability across HR interventions.

The procurement has been awarded: Computer Application Services Limited was selected as supplier, with an active award. The contract was signed on 1 April 2026 for £98,140. The process used a limited procedure without prior publication of a competition call, through a compliant direct award under the G-Cloud 14 framework. The requirement was covered by the Government Procurement Agreement. The published award rationale states that the procurement fell outside the scope of the relevant directive. One bid was recorded. Price was the stated award criterion. The procurement record shows the associated lot as cancelled, while the award and contract are recorded as active. No contract duration or award date is stated in the procurement information.

This award demonstrates a defined local-authority demand for an HR case management platform that can provide a single casework record, clear ownership and progression tracking, risk and outcome monitoring, and an auditable history of interventions. Competitors targeting similar work for the London Borough of Bromley would need a product capable of supporting these functions in a reliable, structured and reviewable way. Suppliers already positioned on a relevant public-sector framework, particularly G-Cloud, would be well placed to use the same direct-award route. The selected supplier is recorded as an SME, showing that the requirement can be met by a focused software business rather than only a large systems integrator. A credible competitor would also need to demonstrate price competitiveness, as price was the stated evaluation basis.

How relevant is this notice?

Notice Information

Notice Title

HR Case Management System

Notice Description

Provision of a HR Case Management System

Lot Information

Lot 1

The HR Case Management System will provide a single, consistent mechanism for recording, managing, and monitoring HR casework. It will support oversight of case progression, ownership, risk, and outcomes and provides an auditable record of HR interventions.

Procurement Information

Compliant direct award under the terms of the G-Cloud 14 framework

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f4fe
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/085087-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£98,140 Under £100K

Notice Dates

Publication Date
8 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Bromley
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BROMLEY
Postcode
BR1 1AS
Postcode Area
Bromley
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI61 Bromley
Delivery Location
TLI61 Bromley
Local Authority
Bromley
Electoral Ward
Bromley Town
Westminster Constituency
Bromley and Biggin Hill

Supplier Information

Number of Suppliers
1
Supplier Name

COMPUTER APPLICATION SERVICES LIMITED

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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