Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Investigative Analytical Software (Chorus)

The Office of the Police and Crime Commissioner for Cleveland

This public procurement record has 1 release in its history.

Award

08 Sep 2026 at 17:20

Award Notice
Summary of the contracting process

The Office of the Police and Crime Commissioner for Cleveland procured Chorus, an industry-specific investigative analytical software package. The requirement covers software for managing and cleaning telecommunications data, helping investigators generate lines of enquiry and produce evidential products for investigation case files. It also covers continued access to the Chorus platform, software updates, technical support, system maintenance and related vendor services for the Force’s existing operational case-management and investigative system. Delivery is for the Cleveland policing operation in the United Kingdom. This is a software and support requirement rather than a general IT service: relevant suppliers are those providing specialist investigative analytics, telecommunications-data processing, case-management integration, licensing and ongoing technical maintenance.

The procurement has been awarded and the contract is active. Phoenix Software Limited was selected as supplier. The contract was signed on 1 September 2026 for £234,060.90 including the published contract value currency of GBP. The requirement was handled through a limited procedure as a direct award without prior publication of a call for competition. The buyer relied on the Crown Commercial Service G-Cloud 14 Framework Agreement (RM1557.14), which permits direct awards following the framework’s competitive establishment. The award criterion was price, and one bid was recorded. The procurement record describes the lot as cancelled, while the linked award and contract are active; businesses should therefore treat the recorded outcome as an award to Phoenix Software Limited rather than an open competition.

This award identifies a defined public-sector demand for specialist software that can ingest, manage and clean telecommunications data and turn it into investigation-ready analytical outputs. Suppliers best placed for a comparable requirement would demonstrate a mature platform already suitable for operational policing, secure handling of sensitive investigative information, reliable integration with an existing case-management system and continuity of service during software updates or maintenance. Credible competitors would also need to provide responsive technical support, vendor-led maintenance and a clear licensing model for an established operational user. Experience supplying investigative, evidential or intelligence teams would help show that the software produces usable case-file products, while eligibility for an appropriate public-sector framework or another compliant purchasing route would support efficient procurement by this buyer.

How relevant is this notice?

Notice Information

Notice Title

Investigative Analytical Software (Chorus)

Notice Description

Analytical Software to manage and "clean" telecommunications data to generate lines of enquiry or produce evidential products for an investigation case file.

Lot Information

Lot 1

Provision of Chorus software licences, support and maintenance services for the existing operational case management and investigative system used by the Force. The contract includes continued access to the Chorus platform, software updates, technical support, system maintenance and associated vendor services. Renewal of the existing solution ensures continuity of service, maintains operational capability and avoids disruption to investigative and case management activities. The contract is awarded by direct award through the Procurement Services Software Products & Associated Services Framework (Y23065)

Procurement Information

The contract has been awarded by direct award under the Crown Commercial Service G-Cloud 14 Framework Agreement (RM1557.14). The framework was established following a competitive procurement process and provides for the direct award of contracts. Accordingly, no separate call for competition was required for this contract award.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f50a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/085112-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£234,060 £100K-£500K

Notice Dates

Publication Date
8 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Office of the Police and Crime Commissioner for Cleveland
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STOCKTON ON TEES
Postcode
TS17 6QW
Postcode Area
Cleveland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC31 Hartlepool and Stockton-on-Tees
Delivery Location
Not specified
Local Authority
Stockton-on-Tees
Electoral Ward
Mandale & Victoria
Westminster Constituency
Middlesbrough and Thornaby East

Supplier Information

Number of Suppliers
1
Supplier Name

Phoenix Software

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...