This public procurement record has 1 release in its history.

Tender

14 Sep 2026 at 12:52

Summary of the contracting process

Synchronicity Care Limited is procuring a managed fleet of 22 courier vehicles for its 24-hour, 365-day operation across the North-east of England. The fleet comprises five 3.5-tonne Luton multi-drop vehicles with tail lifts, plus 17 small and medium electric and internal-combustion vehicles. They will transport supplies, post, medical equipment, pathology samples, linen, sterile-services equipment and maintenance materials between hospitals, health centres, GP surgeries and other sites. The requirement is for vehicle hire together with comprehensive servicing and maintenance. The supplier must provide customised livery, tax-exempt NHS vehicle discs, replacement tyres, fluids, lubricants, wipers and windscreens, and maintain both vehicles and tail-lift equipment. Driver training, relief vehicles and breakdown and puncture assistance are also required.

The procurement has reached tender: Synchronicity Care Limited invited offers through an open procedure, with electronic submission via the Atamis portal. Enquiries were due by 16 October 2026 at 18:00, and tenders by 23 October 2026 at 18:00. The award decision was due by 23 November 2026. The single lot covers a contract from 1 August 2027 to 31 July 2030, with two optional 12-month extensions and a maximum end date of 31 July 2032. Its estimated value is £510,341.52 excluding VAT, or £612,409.82 including VAT. Price carries 50% of the evaluation, with quality covering contract delivery at 16%, social value at 14%, contract management at 10%, continuous improvement at 5% and innovation at 5%.

This opportunity suits vehicle-hire, fleet-management and commercial-vehicle maintenance providers able to support NHS courier operations across multiple sites. Suppliers need capacity to provide five tail-lift-equipped Luton vehicles and 17 smaller electric or internal-combustion vehicles, together with a reliable replacement fleet when vehicles are being serviced or cannot be repaired. The service model requires full planned and reactive maintenance, statutory and preventative inspections, and tail-lift compliance with the Lifting Operations and Lifting Equipment Regulations 1998. Providers must offer 24-hour breakdown recovery, a dedicated contact number, roadside response within one hour and replacement or recovery within two hours where repair is impossible. Mobile puncture repair within two hours, driver training, customised vehicle livery and NHS vehicle-tax arrangements are also required.

How relevant is this notice?

Notice Title

Hire of Fleet Vehicles

Notice Description

Background to the requirement: The fleet is managed by Synchronicity Care Limited representatives and is a 24 hour, 365 days a year operation. The fleet is used to carry supplies, post, medical equipment and pathology items to various locations throughout the North-east of England. The fleet requires 22 vehicles in total, 5 x Luton 3.5 tonne with tail lifts multi-drop vehicles transporting stores / supply cages, sterile services trolleys (capes), linen supplies and ad hoc duties to various sites. The remaining 17 are a mixture of small and medium sized EV's and ICE vehicles that are used as multi-site vehicles delivering post, supplies (non-caged), pathology samples, estates maintenance and smaller ad-hoc duties. The premises involved are wide ranging including Health Centres, Doctor Surgeries, hospitals and other institutions. The need for a flexible vehicle is a much-needed requirement. The successful supplier will be responsible for the provision of the courier vehicle fleet including a comprehensive service and maintenance contract covering all safety, maintenance and repair work related to operating the vehicle fleet. This includes responsiblity for the following items for the duration of the contract: o Relief vehicle delivered to Darlington Memorial Hospital or University Hospital of North Durham while servicing of vehicles or breakdowns occur (must be fit for purpose and of equal or greater specification to that of the vehicle it is replacing) and supplied at vehicle exchange time. o Replacement tyres - fair wear and tear. o Fluids, lubricants and windscreen wipers - related to the continued use of the vehicle. o Full maintenance and service o Mandatory and preventative inspections on the vehicle and its equipment including tail-lift - tail lift inspections must meet The Lifting Operations and Lifting Equipment Regulations 1998 o Windscreen / glass replacement. o Customised livery as directed by the Trust representatives. o NHSV Class (taxation exempt disc) o Vehicle driver training as required to demonstrate vehicle functionality. o 24/7 Breakdown recovery assistance, RAC or equivalent within 1 hour of receiving breakdown call including a dedicated breakdown contact number; Failure to repair the vehicle on the road, must be recovered and a replaced with another vehicle of equal or greater size and specification within 2 hours. o Puncture repair service including mobile with a response time no greater than two hours.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f911
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/086842-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50111100 - Vehicle-fleet management services

Notice Value(s)

Tender Value
£510,341 £500K-£1M
Lots Value
£510,341 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 Sep 20262 days ago
Submission Deadline
23 Oct 20262 months to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Aug 2027 - 31 Jul 2030 3-4 years
Recurrence
2029-10-01

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SYNCHRONICITY CARE LTD.
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DARLINGTON
Postcode
DL3 6HX
Postcode Area
Darlington
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC33 Darlington
Delivery Location
TLC North East (England)

Local Authority
Darlington
Electoral Ward
Pierremont
Westminster Constituency
Darlington

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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