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Provision of Cash Receipting Software

Salford City Council

This public procurement record has 1 release in its history.

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17 Sep 2026 at 13:39

Award Notice
Summary of the contracting process

Salford City Council procured cash receipting software, specifically the CivicaPay solution, classified as software packages and information systems (CPV 48000000). The system supports payments through several channels, including online, telephone and automated payments, and integrates with the council’s critical back-office systems. The requirement is for the council’s own public-service payment and receipt-processing operations in Salford. The buying organisation is Salford City Council, a local authority. The selected solution is supplied by Civica, a large software provider based in London. This is a technology supply requirement rather than a construction, consultancy or general operational service contract, and is most relevant to suppliers of cash receipting, payment-processing or integrated local-government financial systems.

The procurement has reached the awarded and contracted stage. Salford City Council used a limited procedure without a prior call for competition, making a direct award from a framework. The award went to Civica for CivicaPay Cash Receipting Software. The contract value is £450,281 and the contract was signed on 20 July 2026. The recorded procurement status is complete, while the award and contract are active; the associated lot is recorded as cancelled. One bid was recorded. Price was the stated award criterion. The procurement rationale states that the purchase fell outside the relevant directive’s scope and was made through a framework. No contract end date or duration is recorded in the process.

This procurement indicates established demand from Salford City Council for an integrated cash receipting platform rather than a standalone payment channel. A credible future competitor would need software that handles online, telephone and automated payments within one solution, with dependable integration into critical council back-office systems. Relevant suppliers are likely to have proven capability in public-sector payment processing, cash receipting and financial-system integration, together with the delivery capacity to support a large local authority environment. The route used here was a framework direct award, so suppliers seeking comparable work should understand framework access and call-off arrangements as well as demonstrating a product that can meet the council’s operational and integration requirements. The single recorded bid and selection on price show the importance of competitive commercial terms.

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Notice Information

Notice Title

Provision of Cash Receipting Software

Notice Description

Provision of CivicaPay software

Lot Information

Lot 1

The solution supports multiple payment channels, including online, telephone and automated payments, and is fully integrated with the Council's critical back office systems.

Procurement Information

Direct award from a framework

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-07746b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/088223-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£450,281 £100K-£500K

Notice Dates

Publication Date
17 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Salford City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M27 5DA
Postcode Area
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
TLD3 Greater Manchester
Local Authority
Salford
Electoral Ward
Swinton & Wardley
Westminster Constituency
Worsley and Eccles

Supplier Information

Number of Suppliers
1
Supplier Name

Civica UK Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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