Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Above threshold contracts awarded under INTRAN framework ref NCCF43274

Suffolk County Council

This public procurement record has 1 release in its history.

Award

18 Sep 2026 at 15:34

UK6 - Contract Award Notice
Summary of the contracting process

Suffolk County Council has procured language and communication support services. The requirement covers on-demand telephone, audio and video interpreting in English, British Sign Language and other languages and dialects, together with translation services and related communication support. The work is classified as translation and interpreting services and is delivered in the United Kingdom for the council’s service users and operations. It is a public-sector services requirement rather than a works or goods contract. Two specialist language providers were selected for the service: Translate Plus Limited, an SME based in London, and Language Line Limited, a large London-based supplier. The requirement is linked to an existing interpreting framework and covers both interpreting and translation activity.

The procurement is complete and has been awarded through a selective, non-competitive call-off under a framework. Both awards were made on 30 June 2026. Translate Plus Limited received an award of £571,214 gross, while Language Line Limited received a separate award of £270,029 gross; these are estimated values based on historical demand and are not a guaranteed level of spend. Each contract is recorded as running from 18 September 2026 to 30 June 2030. The procurement is above threshold and is recorded as a single completed service requirement, with the awards covering different framework service combinations. Evaluation was conducted through the framework call-off route rather than an open competition.

This requirement indicates sustained demand from Suffolk County Council for suppliers able to deliver interpreting and translation at public-sector scale across multiple communication formats. Relevant competitors would need dependable telephone, audio and video interpreting, including British Sign Language and a broad range of languages and dialects, alongside written translation and wider communication support. The awards show that the buyer used more than one specialist provider, so credible suppliers may include both established large operators and capable SMEs. Strong candidates would need the operational capacity to respond to on-demand requests, coordinate interpreters and translators, maintain consistent service quality, and support public-sector users over a multi-year service period. Experience of delivering language services through a framework or similar structured purchasing route would also be relevant.

How relevant is this notice?

Notice Information

Notice Title

Above threshold contracts awarded under INTRAN framework ref NCCF43274

Notice Description

Suffolk County Council are intending to award two call-off contracts (subject to contract) for the provision of: * Telephone, audio and video Interpreting services (English/BSL/Other languages and Dialects than English) on demand and related goods and services * Translation Services and Other Communication Support Services covering the period 1st July 2026 to 30th June 2030. Please note: * The contract values stated in this notice are estimates based on historical demand. They do not represent a commitment to, or guarantee of, any level of expenditure. * The contractual service period commenced, or is intended to commence, on 1 July 2026. The individual contracts were, or will be, fully executed after that date.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0775b3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/088812-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Award under framework
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79530000 - Translation services

79540000 - Interpretation services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£841,243 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
18 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Jun 20263 months ago
Contract Period
18 Sep 2026 - 30 Jun 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Suffolk County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
IPSWICH
Postcode
IP1 2BX
Postcode Area
Ipswich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH62 Ipswich
Delivery Location
Not specified
Local Authority
Ipswich
Electoral Ward
Gipping
Westminster Constituency
Ipswich

Supplier Information

Number of Suppliers
2
Supplier Names

translate plus

Language Line Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...