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MIS System Replacement

Salford City Council

This public procurement record has 1 release in its history.

Planning

21 Sep 2026 at 14:00

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Salford City Council intends to replace its management information system with a software package and information system covering four operational areas: regulatory services, waste management, vehicle management and the customer contact centre. The requirement is for a goods-based technology solution, including the software and associated information-system capability needed to support these functions. Delivery is associated with Salford and the wider Greater Manchester area. Suppliers specialising in integrated public-sector management information systems, council service platforms, waste and vehicle management software, regulatory-service systems, or customer contact-centre technology may find the scope relevant. The requirement appears to concern a replacement system rather than a standalone application for one service area, so businesses able to provide a connected solution across several council operations are likely to be best placed.

This procurement is at the planning stage: Salford City Council has stated its intention to procure, but has not yet invited tenders. The council expects to publish the next notice on 1 December 2026. It is carrying out preliminary market engagement through a Market Engagement Questionnaire, which is expected to be completed and returned by 23 October 2026. The planned contract is above the applicable threshold and has an estimated value of £350,000 excluding VAT, or £420,000 including VAT. The procurement is planned as one lot. The intended contract period is 1 April 2028 to 31 March 2035, giving a planned duration of seven years. Suppliers should treat the dates and value as the buyer’s current expectations at this stage, rather than as tender commitments.

The work should suit software suppliers with experience designing, implementing and supporting integrated management information systems for local authorities or other complex public-service organisations. Relevant capability includes bringing regulatory services, waste management, vehicle management and customer contact-centre functions together within a coherent platform, while supporting different operational teams and information flows. Businesses with strong systems integration, data migration, configuration, user support and long-term service-management capability are likely to be well placed when the requirement reaches the market. Product specialists focused on any one of the four service areas may also be relevant if their systems can integrate effectively with the wider replacement solution. The planned engagement gives interested suppliers an opportunity to explain their available technology, implementation approach and experience of comparable multi-service deployments before the procurement advances.

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Notice Information

Notice Title

MIS System Replacement

Notice Description

Salford City Council are seeking a software solution for their Management Information System which includes Regulatory Service, Waste Management, Vehicle Management and Customer Contact Centre

Planning Information

Market Engagement Questionnaire to be completed and returned via the Chest - https://www.the-chest.org.uk/DN830174 All clarification questions to come via the chest.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077682
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/089183-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£350,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Sep 2026Today
Submission Deadline
Not specified
Future Notice Date
1 Dec 20263 months to go
Award Date
Not specified
Contract Period
1 Apr 2028 - 1 Apr 2035 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Salford City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M27 5DA
Postcode Area
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
TLD3 Greater Manchester
Local Authority
Salford
Electoral Ward
Swinton & Wardley
Westminster Constituency
Worsley and Eccles

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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