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THE PROVISION OF A FRAMEWORK FOR THE SUPPLY OF BRANDED & GENERIC WASHROOM PAPER DISPOSABLES

Hertfordshire County Council

This public procurement record has 1 release in its history.

Tender

21 Sep 2026 at 16:55

UK4 - Tender Notice
Summary of the contracting process

Hertfordshire County Council is procuring a framework for branded and generic washroom paper disposables, including toilet paper, hand towels, handkerchiefs, serviettes and associated dispensers, together with related supply and delivery services. The council is acting for participating authorities including Hampshire County Council and Hertfordshire County Council, as well as associated Hertfordshire organisations and future wholly owned entities. Customers include schools and local-authority establishments across the UK. Supplies will mainly be delivered in bulk drops to the authorities’ central stores, with possible direct orders and deliveries to end users. The requirement is split between branded paper consumables and generic or Herts Full Stop own-brand paper consumables. The framework will support catalogue-based purchasing by participating authorities and their customers.

The procurement has reached tender: the council invited offers through an open procedure, with electronic submission via the council’s e-tendering system. Questions had to be submitted by 12 noon on 2 October 2026, and completed tenders by 12 noon on 22 October 2026. The framework is planned to run from 2 January 2027 to 1 January 2031. Its estimated value is £20.8 million excluding VAT, or £24.96 million including VAT, including extensions; guidance indicates annual expenditure across authorities and lots of £2 million to £5.2 million. There are two lots. Lot 1 requires exact specified brands; Lot 2 accepts any brand meeting the stated dimensions. Both lots are evaluated 80% on price and 20% on quality, with economic and technical selection criteria. The framework may use direct awards or mini-competitions, and requires a fixed 3% rebate on each authority’s spend, paid every six months.

This opportunity suits manufacturers, wholesalers and specialist distributors of washroom paper products and dispensers that can supply both branded and own-brand consumables at public-sector scale. Lot 1 is suitable for suppliers able to provide the exact brands listed in the pricing schedule; Lot 2 suits suppliers whose products meet the required dimensions, regardless of brand. Businesses should be able to assemble accurate tenders against detailed technical requirements, demonstrate economic and technical capability, and compete strongly on price while meeting the quality requirements. They must support bulk palletised deliveries to central stores and may need to fulfil direct deliveries to end users across the UK. Suppliers should also have the capacity and operational flexibility to handle changing demand, quantities above guidance levels and catalogue-based orders. A 3% rebate on participating authorities’ spend is a contractual commercial requirement.

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Notice Information

Notice Title

THE PROVISION OF A FRAMEWORK FOR THE SUPPLY OF BRANDED & GENERIC WASHROOM PAPER DISPOSABLES

Notice Description

Hertfordshire County Council acting on behalf of the Participating Authorities is leading on the procurement process to establish a Framework Agreement for the Supply and purchase of Branded & Generic Washroom Paper Disposables and Dispensers (herein after referred to as "Good(s)"), and is seeking suitably qualified Contractor(s) to supply the Good(s) and any related Services under any Agreement resulting from this tendering exercise. The participating Authorities both produce annual paper catalogues which are printed and distributed to customers each year, the publication generally runs from 1st April - 31st March each year. Customers may choose and select products listed in the catalogue at their discretion. Customers include schools and local authority establishments who are geographically spread across the UK. Details of the Good(s) required under this Agreement are given in Section 7 of this Specification (Good(s) Requirement). The requirement is for delivery of the Good(s) in bulk drops to their central stores. The method of delivery and palletisation will be as stated in Section 11 and 14 of this Specification (Delivery and Pallets). However, there may be a requirement for direct orders placed by and delivered directly to the End User. 1.1 The requirement is divided into Two Lots: Lot 1: Branded paper consumables - (must be exact brand to match product specified in pricing schedule, otherwise tenderers bid will not be accepted) Lot 2: Generic/ HFS own brand paper consumables - (any brand will be accepted as long as it meets the dimensions detailed in pricing schedule, otherwise bid will not be accepted) The authorities that are currently participating in this Agreement are listed below: Hampshire County Council Hertfordshire County Council (Contracting Authority) (including Herts Full Stop, Any and all unitary authorities that arise out local government reorganisation, Herts Full Stop Limited , Hertfordshire Catering Limited, , Herts at Home, , and any other future trading arm, wholly owned company, mutual, joint venture, trust and shared service of the Council. and any other future trading arm, wholly owned company, mutual, joint venture, trust and shared service of the Council.) Correspondence addresses for the above authorities are given in Schedule 8 of the Agreement. The pattern and volume of demand for Good(s) may be subject to change and it is stressed that there are no undertakings concerning likely volume of demand. For guidance only, an estimated overall annual spend across all Lots for each Participating Authority is given below. The Participating Authorities do not undertake to purchase that quantity and equally the Contractor should be prepared to supply quantities in excess of the figures shown. The anticipated total annual joint expenditure across the Participating Authorities on these Good(s) across all Lots is presently circa PS2.475 million per annum, however the estimated annual range for all Customers and all Lots is between PS2 million and PS5.2 million. The estimated annual spend by each Participating Authority can be broken down as follows: Hampshire County Council PS975,000 Hertfordshire County Council PS1,500,000 Total value range (incl all extensions): PS8m - PS20.8m Full details of the requirement and context of the procurement can be found in the Specification of the Tender Document. This procurement is an open process. Organisations wishing to take part in this project are invited to 'express an interest' and also 'opt in' which will give access to the full procurement documents in the e-tendering system. To be considered as a Tenderer you must complete and submit a Tender by the deadline of 12 noon on the Thursday 22nd October 2026. Please allow sufficient time to make your return, as Tender submissions cannot be uploaded and submitted after this return deadline. Please ensure that where possible documents are uploaded as a PDF and that file names are succinct. Any questions relating to this procurement must be made via correspondence on the website, in accordance with the procurement documents, and can be addressed to the main contact as shown in the details above. Tenderers should be aware that due to the nature of the Services provided, any Framework formed as a result of this procurement process shall be executed as a deed. Tenderers should seek independent legal advice on the implications of this prior to submitting their Tender, where appropriate. Please note that the Framework requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands. To access this opportunity please visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home. If you are experiencing problems In-Tend offer a help section which includes a dedicated UK support desk which can be contacted via email: support@in-tend.co.uk or Telephone: +44 1144070065 for any website/technical questions, Monday to Friday, 8:30-17:00. The Council reserves the right at any time to cease the procurement process and not award the Framework or to award only part of the opportunity described in this notice. If the Council takes up this right, then they will not be responsible for or pay the expenses or losses, which may be incurred by any organisation or tenderer as a result.

Lot Information

Branded Paper Consumables

Please refer to the tender documents

Generic / HFS Own Brand Paper Consumables

Kindly refer to the procurement documents

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0776dd
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/089345-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

33 - Medical equipments, pharmaceuticals and personal care products

CPV Codes

33760000 - Toilet paper, handkerchiefs, hand towels and serviettes

Notice Value(s)

Tender Value
£20,800,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Sep 2026Today
Submission Deadline
22 Oct 20261 months to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
2 Jan 2027 - 1 Jan 2031 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Hertfordshire County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STEVENAGE
Postcode
SG1 2FQ
Postcode Area
Stevenage
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
TLH23 Hertfordshire CC
Local Authority
Stevenage
Electoral Ward
Symonds Green
Westminster Constituency
Stevenage

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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