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Redaction Software

Rotherham Metropolitan Borough Council

This public procurement record has 1 release in its history.

Award

22 Sep 2026 at 13:18

UK7 - Contract Details Notice
Summary of the contracting process

Rotherham Borough Council procured redaction software to support its handling of Subject Access Requests under UK GDPR. The requirement is for an AI-enabled solution that can review and redact substantial volumes of documents, helping the council process requests more efficiently, meet statutory response times and reduce a backlog of overdue cases. The work is particularly relevant to complex social care requests, where records can be extensive and sensitive. The procurement covers software and information systems for the council’s services in Rotherham. It responds to growing demand for Subject Access Requests and the operational, regulatory and reputational risks associated with a resource-intensive manual process.

The procurement is complete and one contract was awarded to Gravicus Solutions Limited. The contract was signed on 20 August 2026 and runs from 3 September 2026 to 2 September 2029. Its value is £54,700 excluding VAT and £65,640 including VAT. The opportunity was treated as a below-threshold procurement using an unspecified method. It was conducted as a single lot and classified as a goods procurement. The selected supplier is an SME. The contract is active, and the award is active. The stated requirement was evaluated through the council’s procurement process for an AI-enabled redaction solution, with the award covering the software systems needed for the Subject Access Request service.

This procurement demonstrates demand from a local authority for AI-assisted document review and redaction in a regulated information-rights service. Competitors would need a reliable solution for identifying and removing personal or sensitive information while preserving records that can lawfully be disclosed. Experience with UK GDPR, Subject Access Requests and public-sector information governance would be directly relevant, particularly where social care records and other complex case files are involved. A credible supplier would also need to support high-volume processing, reduce manual effort, handle varied document sets and help users manage compliance risk. The requirement indicates value in combining practical automation with controls that public-sector teams can audit and operate confidently.

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Notice Information

Notice Title

Redaction Software

Notice Description

The Council has a statutory obligation under UK GDPR to respond to Subject Access Requests (SARs) within prescribed legislative timescales. Demand for SARs has increased significantly in recent years, rising from 162 requests in 2020/21 to 235 requests in 2024/25. Whilst service performance has improved over this period, completion rates remain below the statutory requirement. The service currently manages a backlog of approximately 100 overdue SARs, predominantly complex social care requests requiring the review and redaction of significant volumes of documentation. The existing manual approach is resource intensive and presents ongoing operational, regulatory and reputational risks. The proposed procurement seeks to implement an AI-enabled redaction solution to improve processing efficiency, support compliance with statutory deadlines and reduce the existing backlog.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-07777f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/089625-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£54,700 Under £100K

Notice Dates

Publication Date
22 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
3 Sep 2026 - 2 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Rotherham Metropolitan Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ROTHERHAM
Postcode
S60 1AE
Postcode Area
Sheffield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE34 Rotherham
Delivery Location
Not specified
Local Authority
Rotherham
Electoral Ward
Boston Castle
Westminster Constituency
Rotherham

Supplier Information

Number of Suppliers
1
Supplier Name

Gravicus Solutions Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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