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Maintenance of High-Speed Roller Doors

Home Office

This public procurement record has 1 release in its history.

Planning

22 Sep 2026 at 14:51

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Home Office is preparing a services contract for scheduled servicing, planned maintenance and reactive repair of high-speed roller doors and personnel doors. The work covers doors and related protective shelter installations serving Home Office requirements in France, Belgium and the Netherlands. It includes repair and maintenance of electrical and mechanical building installations, roller-type shutters, doors, shelter parts and protective shelters. The procurement is intended for suppliers able to provide a coordinated cross-border maintenance and repair service across all three countries. The Home Office, a central government department, is the buying organisation. The requirement is classified as services, with the main activity being the upkeep and repair of powered or mechanically operated doors.

This procurement is at the planning stage: the Home Office has announced an intention to procure and has not yet issued an invitation to tender. The expected contract would run from 5 June 2027 to 4 June 2030, with a possible renewal extending the maximum period to 4 June 2031. The estimated value is £275,000 excluding VAT, or £330,000 including VAT. The requirement is above the relevant threshold and is planned as a single lot. Market engagement questionnaires are expected by 16 October 2026, with the engagement period due to close on 30 October 2026. Further supplier dialogue or one-to-one sessions are planned between 17 and 29 October 2026. Participation in engagement requires registration on the Home Office eSourcing Portal and a signed non-disclosure agreement.

The work is likely to suit small and medium-sized specialist maintenance, industrial door, building-services or facilities-management businesses with the operational capacity to support sites in France, Belgium and the Netherlands. Relevant capability includes planned preventative maintenance, scheduled servicing, fault diagnosis and reactive repair for high-speed roller doors, personnel doors, shutters and associated electrical or mechanical building systems. Suppliers should be prepared to demonstrate reliable response arrangements, suitably experienced technicians, spare-parts support and the ability to coordinate work across national borders. The buyer is seeking market input before finalising the procurement, so businesses with practical experience of maintaining protective shelters or comparable high-speed door estates may be well placed to contribute. Suppliers must be able to register on the electronic sourcing portal and complete the required NDA before accessing engagement material.

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Notice Information

Notice Title

Maintenance of High-Speed Roller Doors

Notice Description

Scheduled Servicing, Planned Maintenance and Reactive Repair of High-Speed Roller Doors and Personnel doors within France, Belgium and The Netherlands

Planning Information

This procurement will be managed electronically via the Home Office’s eSourcing Portal (JAGGAER). To participate in this procurement, participants must first be registered on the eSourcing Portal. If you have not yet registered on the eSourcing Portal, this can be done online at https://homeoffice.app.jaggaer.com by following the link ‘To register click here’. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Once you have registered on the eSourcing Portal, a registered user can express an interest for a specific procurement. This is done by emailing BorderForceProcurementTeam@homeoffice.gov.uk. Your email must clearly state: the name and reference for the procurement you wish to register for; the name of the registered supplier; and the name and contact details for the registered individual sending the email. The eMail will be processed and then the buyer will enable the supplier to access the procurement online via the eSourcing Portal. The registered user will receive a notification email to alert them once this has been done. For technical assistance on use of the eSourcing Portal please contact the JAGGAER Supplier Helpdesk at customersupport@jaggaer.com or 0800 069 8630 (0800 - 1800hrs). Responses must be published by the date in IV.3.4. Once registered, the supplier will be asked to complete and return a signed Non Disclosure Agreement (NDA) before gaining further access to any Market Engagement material. After receipt of a satisfactory completed and signed NDA, the Authority will release the Market Engagement material. Market engagement questionnaires are required to be returned by 16th October 2026. The Authority will close this Market Engagement period on 30th October 2026, but may take the opportunity to engage further with Suppliers who have submitted questionnaires through either, 1-2-1 sessions (TBA) or dialogue through the Jaggaer system. This activity will be undertaken between 17th and 29th October 2026.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0777b5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/089718-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)

45 - Construction work

50 - Repair and maintenance services

CPV Codes

44112110 - Shelter parts

44115310 - Roller-type shutters

44221200 - Doors

45216129 - Protective shelters

50710000 - Repair and maintenance services of electrical and mechanical building installations

Notice Value(s)

Tender Value
£275,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
5 Jun 2027 - 4 Jun 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Home Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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