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Supply, Installation and Support of On-Bus Destination Display Equipment and Audio Visual Announcements (AVA)

South Yorkshire Mayoral Combined Authority

This public procurement record has 2 releases in its history.

Tender

28 Oct 2026 at 12:13

UK4 - Tender Notice
Planning

22 Sep 2026 at 15:47

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

South Yorkshire Mayoral Combined Authority is buying a complete passenger information solution for its franchised bus fleet: destination display equipment, an audio-visual announcements (AVA) system, and the supporting back-office and content-management software. The work includes design, supply, installation during vehicle manufacture, commissioning, integration, maintenance and ongoing support. It covers the whole fleet, including school-service, driver-training and spare vehicles; the base requirement is destination displays for 723 vehicles, plus spares, and AVA for all 723. The displays and announcements must use consistent timetable, route and stop information and operate independently of the Authority’s separately procured vehicle-location and onboard-computing systems. Equipment will be installed at vehicle manufacturers’ premises. The work is for South Yorkshire.

The buyer invited tenders through an open procedure. This is a single, un-lotted procurement because the display and announcement systems are interdependent and the Authority wants one supplier accountable for their interface, installation and fleet-wide support. Clarification questions were due by 12 noon on 20 November 2026; tenders were due by 12 noon on 4 December 2026. The planned contract starts on 8 February 2027 and runs to 10 September 2032, with up to four discretionary 12-month extensions to 10 September 2036. Estimated value is £20 million excluding VAT (£24 million including VAT), including options and extensions. The Authority may order up to 1,100 units of each equipment type at tendered rates, subject to the contract ceiling. Evaluation weights price at 40%, quality at 50% and social value at 10%; technical compliance is pass/fail.

The opportunity suits suppliers able to deliver an integrated, end-to-end passenger information system at fleet scale, rather than a display or announcement component alone. Suppliers need the capability to supply and install equipment during bus manufacture, integrate displays and announcements around shared route and stop data, and keep the service maintained through remote monitoring, diagnostics, repairs, spares, software updates, obsolescence management and helpdesk support. The system must meet the Public Service Vehicles (Accessible Information) Regulations 2023 and work without relying on the Authority’s separate vehicle-location and onboard-computing systems. Bidders must show at least two recent comparable projects involving passenger information equipment for bus fleets of 200 or more vehicles, with up to three references permitted. Cyber Essentials, Cyber Essentials Plus, ISO/IEC 27001 or an equivalent is accepted. Financial capacity, supply-chain management and social-value commitments are also assessed.

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Notice Information

Notice Title

Supply, Installation and Support of On-Bus Destination Display Equipment and Audio Visual Announcements (AVA)

Notice Description

South Yorkshire Mayoral Combined Authority is procuring the design, supply, installation, commissioning, integration, maintenance and support of on-bus destination display equipment and an audio visual announcement (AVA) system for the South Yorkshire franchised bus fleet, together with the supporting back office and content management software. The requirement covers 723 vehicles, being the whole franchised fleet including vehicles used on school services, driver training vehicles and operator spare vehicles. Destination display equipment is required for all 723 vehicles together with a 2% spares allowance, giving 738 destination display units, and AVA is required for all 723 vehicles. The assumed fleet composition is 35% single deck and 65% double deck. The fleet is brought into service in three phases, with Go Live Dates of 4 September 2027, 10 September 2028 and 10 September 2029. The estimated split is approximately 406 vehicles in Phase 1, 190 in Phase 2 and 127 in Phase 3. These are estimates and the number of vehicles in each phase may be more or less. The Authority may elect not to proceed with Phase 2 and/or Phase 3, on written notice given not less than three months before the first purchase order for that phase falls to be issued under the agreed delivery and installation programme, in accordance with the contract terms. Equipment is expected to be fitted at the vehicle manufacturer's premises during vehicle build, and ordered in batches against an agreed delivery and installation programme. The supplier is required to provide a fully maintained service for the contract term, including remote monitoring and diagnostics, fault response and repair, spares, software and firmware updates, obsolescence management and a helpdesk. The solution must comply with the Public Service Vehicles (Accessible Information) Regulations 2023 and must operate without dependency on the Authority's separately procured AVL system or Vehicle Compute / IP Edge Gateway. The requirement is not divided into lots. The destination display equipment and the AVA system are technically interdependent, both presenting route, destination and next stop information drawn from a single source of timetable, route and stop data, and dividing the requirement would place the risk of that interface with the Authority rather than the supplier. The Authority reserves the right to order up to a maximum of 1,100 destination display units and up to a maximum of 1,100 AVA units during the contract period at the rates tendered, without a further tendering exercise, to allow for fleet growth and replacements. These are separate maximums for each type and not a combined total. Orders are subject to the maximum contract value stated in this notice. The contract has an initial term to 10 September 2032, with up to four further periods of twelve months each at the Authority's sole discretion, to a maximum end date of 10 September 2036. The total value stated includes the optional additional orders and the extension periods.

Lot Information

Lot 1

Options: The Authority reserves the right to order up to a maximum of 1,100 destination display units and up to a maximum of 1,100 AVA units during the contract period at the rates tendered, without a further tendering exercise. These are separate maximums for each type and not a combined total. The base requirement is 738 destination display units and 723 AVA units. The option would be used to allow for growth in the franchised fleet, for vehicles entering the fleet after the three implementation phases, and for replacement of equipment damaged or otherwise requiring replacement beyond the 2% spares allowance included in the base requirement. Orders placed under this option are at the rates tendered in the Pricing Schedule and are subject to the maximum contract value stated in this notice. The total value stated in this notice includes these optional additional orders.

Renewal: The contract may be extended for up to four further periods of twelve months each, exercisable at the Authority's sole discretion by written notice. The initial term ends on 10 September 2032. If all four extensions are exercised the contract ends on 10 September 2036, giving a maximum total term of nine years and seven months from the contract start date. Each extension is a separate twelve month period, exercised independently, so the Authority may exercise some, all or none of them. The extensions would be used to maintain continuity of the destination display and audio visual announcement service across the franchised fleet where the equipment remains serviceable and supported, and to align the end of the contract with the Authority's wider on-bus technology and fleet replacement programmes. The rates tendered apply throughout any extension period, subject only to the indexation provisions in the Pricing Schedule.

Planning Information

SYMCA is carrying out preliminary market engagement to test its requirements, proposed approach, timescales and budget with the market before publishing a tender notice for the supply, installation and support of on-bus Destination Display equipment and Audio Visual Announcements (AVA) for the South Yorkshire franchised bus fleet (approximately 700 vehicles). We welcome input from manufacturers, system integrators, installers and maintainers, including organisations that would expect to bid as part of a consortium or as a subcontractor. Scope of the engagement: a short written Market Engagement Questionnaire covering market capability and partnering; integration with other on-bus systems (including a Vehicle Compute / ITxPT-aligned Gateway, which SYMCA will install from Day 1 but which is not a mandatory Day-1 dependency) and operation before the separately procured AVL system is available; accessibility and the Public Service Vehicles (Accessible Information) Regulations 2023; delivery, lead times and installation; commercial and pricing models, including indicative non-binding prices; contract length and proposed terms; and social value. No events or one-to-one sessions will be held. How to take part: 1. Email Joanna.Driscoll@Southyorkshire-ca.gov.uk to register your interest and request the Market Engagement Questionnaire, quoting "PME - Destination Display and AVA". 2. Return the completed questionnaire by email to the same address by 12 noon on Tuesday 29 September 2026. Clarification questions must be sent by email to the same address. Where a question and answer are relevant to all participants, SYMCA will share them with everyone who has registered an interest, without identifying who asked. This is not a call for competition. Participation, or non-participation, will not affect a supplier's ability to take part in any future procurement, and information provided will not be used in the evaluation of any future tender. SYMCA will not pay any costs incurred in responding. The anticipated procedure is an open procedure under the Procurement Act 2023, with a tender notice expected to be published in October 2026.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0777d4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/102021-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

50 - Repair and maintenance services

51 - Installation services (except software)

CPV Codes

48813000 - Passenger information system

50000000 - Repair and maintenance services

51000000 - Installation services (except software)

Notice Value(s)

Tender Value
£20,000,000 £10M-£100M
Lots Value
£20,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Oct 20265 days ago
Submission Deadline
4 Dec 20262 months to go
Future Notice Date
13 Oct 2026Expired
Award Date
Not specified
Contract Period
8 Feb 2027 - 10 Sep 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
South Yorkshire Mayoral Combined Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHEFFIELD
Postcode
S1 2BQ
Postcode Area
Sheffield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Sheffield
Electoral Ward
City
Westminster Constituency
Sheffield Central

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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