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Regulatory Experience: Validation of Dimensions and Scorecard

Financial Conduct Authority

This public procurement record has 1 release in its history.

Award

24 Sep 2026 at 10:59

UK6 - Contract Award Notice
Summary of the contracting process

The Financial Conduct Authority (FCA) commissioned an independent review and validation of its Regulatory Experience model. The work covers the model’s eight dimensions and 40-question scorecard, assessing whether the dimensions reflect the lived experience of people carrying out regulated activities. The supplier is to identify gaps, overlaps and areas for refinement, and examine whether questions are clear, unbiased, aligned with the model’s strategic purpose, capable of producing reliable and actionable data, and meaningful without duplication. Structured engagement with a representative sample of firms tests how different firm types and user roles interpret the dimensions and questions. Deliverables comprise a validation report, an annotated question set with feedback, a summary of findings from firm engagement, and recommendations for refinement. The work is for the FCA in London.

The procurement is complete and the FCA selected Ernst & Young LLP for the single lot. The award was made on 18 September 2026, with a gross awarded value of £125,804.40 (£107,162 excluding VAT). The contract period runs from 5 October 2026 to 5 October 2027. The FCA used a selective route, awarding below threshold under a framework; the call-off was not competitive. No evaluation criteria are reported in the procurement details. The award is active, and a contract signature was scheduled for 28 September 2026.

This award demonstrates demand for independent, evidence-led validation of regulatory experience research and assessment tools. A credible supplier for similar FCA work would need expertise in evaluating conceptual frameworks and questionnaire design, including testing for clarity, bias, alignment with strategic aims, reliable and actionable results, and duplication. It would also need to plan and deliver structured engagement with a representative range of regulated firms and roles, analyse how participants interpret questions, and turn findings into a clear report, annotated materials and practical recommendations. The requirement was delivered through a framework rather than an open competition, and the selected supplier was a large consultancy. Relevant research, business analysis and stakeholder-engagement capability would therefore be central to competing when this particular requirement returns to market.

How relevant is this notice?

Notice Information

Notice Title

Regulatory Experience: Validation of Dimensions and Scorecard

Notice Description

The Financial Conduct Authority (FCA) requires an independent review and validation of its Regulatory Experience (RX) model, including the eight dimensions and forty-question scorecard. The work will assess whether the dimensions reflect the lived experience of individuals carrying out regulated activities. The supplier will assess whether the eight dimensions comprehensively capture regulatory experience, identify any gaps, overlaps or areas requiring refinement, and evaluate whether the question set is clearly worded, free from bias, aligned with the strategic intent of RX, capable of generating reliable actionable data, and meaningful and non-duplicative. The supplier will conduct structured engagement with a representative sample of firms to test how the RX dimensions and questions are interpreted across different firm types and user roles. Deliverables will include a validation report, annotated question set with feedback, summary of firm engagement findings, and recommendations for refinement where required.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077950
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/090473-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Below threshold - award under framework
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72221000 - Business analysis consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£107,162 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
18 Sep 20262 weeks ago
Contract Period
5 Oct 2026 - 5 Oct 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Financial Conduct Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

Ernst & Young LLP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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