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Low Code No Code Platform

THAMES WATER UTILITIES LIMITED

This public procurement record has 1 release in its history.

Tender

24 Sep 2026 at 12:26

UK4 - Tender Notice
Summary of the contracting process

Thames Water Utilities Limited is seeking an enterprise low-code/no-code platform to support digital transformation across its organisation. The platform will let business users and IT teams build and manage applications, workflows, automations and other digital solutions, from departmental tools to business-critical systems. It is intended to reduce manual work and speed up development, while providing enterprise governance, security, auditability and lifecycle management. Integration is required with existing systems including SAP, Microsoft 365, Azure, Salesforce, operational technologies, data platforms and third-party applications, using APIs, connectors and integration services. This is a software and information systems procurement. Delivery is across Thames Water’s operations in the South East and London areas of England.

The process reached tender: Thames Water invited offers through a competitive flexible procedure, with a preliminary selection questionnaire (PSQ) followed by an invitation to tender (ITN); shortlisted suppliers may then progress from written submissions to presentations and award. The deadline to request access to and submit the PSQ was 23 October 2026 at 12:00 noon. The enquiry deadline was 6 October 2026 at 17:00. The stated contract term is four years, with options to extend annually, in whole or in part, up to a maximum overall term of eight years. The estimated value is £1,000,000 excluding VAT (£1,200,000 including VAT). Evaluation weights technical quality at 35%, commercial price at 30% and presentations at 35%. The selection criterion includes ISO 27001.

This opportunity is suited to software providers with an enterprise low-code/no-code platform and the ability to implement and support it at organisational scale. Suppliers should be able to demonstrate secure, scalable application development; workflow automation, business process orchestration, robotic process automation and AI-assisted development; reusable components; and effective governance, access controls, auditability and environment management. Strong integration capability is important, including experience connecting enterprise platforms such as SAP, Microsoft 365, Azure and Salesforce, as well as operational technology, data platforms and third-party applications. Suppliers must meet the ISO 27001 selection requirement. The buyer has identified the opportunity as suitable for small and medium-sized enterprises, so businesses of that size may compete, provided they can deliver the technical solution and make a strong commercial and presentation case.

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Notice Information

Notice Title

Low Code No Code Platform

Notice Description

Thames Water is seeking to complete a tender to select and implement a modern Enterprise Low-Code/No-Code (LCNC) Platform to accelerate digital transformation, enable business-led innovation, and modernise how applications, workflows, automations, and business solutions are developed and managed across the organisation. The opportunity lies in selecting an LCNC platform that will: Enable Enterprise-Wide Innovation: Provide a secure and scalable platform that enables business users and IT teams to collaboratively develop applications, automate processes, create digital solutions, and drive continuous improvement across the organisation. Improve Operational Efficiency: Reduce manual effort through workflow automation, business process orchestration, robotic process automation (RPA), AI-assisted development, and reusable components that accelerate solution delivery. Strengthen Governance and Security: Embed enterprise-grade governance, security controls, auditability, environment management, role-based access controls, and integration with existing identity and access management solutions to ensure compliance with Thames Water's regulatory and security requirements. Support Scalable Application Development: Enable the rapid development, deployment, and lifecycle management of applications ranging from simple departmental solutions to business-critical enterprise applications, while maintaining platform stability, performance, and supportability. Facilitate Integration Across the Enterprise: Provide seamless integration capabilities with existing Thames Water systems, including SAP, Microsoft 365, Azure, Salesforce, operational technologies, data platforms, and third-party applications through APIs, connectors, and integration services. Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is 23 October 2026 at 12:00pm.

Lot Information

Lot 1

Renewal: Thames Water envisages that the contract will be awarded for an initial term of 4 years with options to extend in whole or in part annually, up to a maximum overall term of 8 years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-07796a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/090524-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£1,000,000 £1M-£10M
Lots Value
£1,000,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Feb 2027 - 1 Feb 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THAMES WATER UTILITIES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
READING
Postcode
RG1 8DB
Postcode Area
Reading
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ16 Berkshire West
Delivery Location
TLI London, TLJ South East (England)
Local Authority
Reading
Electoral Ward
Thames
Westminster Constituency
Reading Central

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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