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Cleaning & Security Services

Digital Health and Care Wales

This public procurement record has 2 releases in its history.

Award

05 Oct 2026 at 14:50

UK6 - Contract Award Notice
Award

25 Sep 2026 at 15:48

UK5 - Transparency Notice
Summary of the contracting process

Digital Health & Care Wales (DHCW) is buying cleaning and security personnel services for its office locations: Media Point, Ty Glan-yr-Afon and Technium 2 in Cardiff, and Bocam Park. The requirement is to maintain the existing cleaning and security provision across these sites, supporting continuity of DHCW’s essential operations while it arranges a longer-term replacement contract. This is a combined facilities services requirement, covering both workplace cleaning and security staffing. The buyer is DHCW, a Welsh public-sector health and care organisation. The work is site-based at DHCW offices in Cardiff and Bocam Park; the listed delivery areas also include Swansea and the wider South Wales area.

The procurement is complete and an award has been made to Solo Service Group Limited. DHCW used a direct award for this interim continuation of services, relying on the existing supplier and the operational, mobilisation, staff-transfer and continuity risks of changing supplier during the transition. The award value is £136,829.75 excluding VAT (£164,195.66 including VAT). The contract period runs from 1 November 2026 to 31 March 2027, with a contract signature scheduled by 23 October 2026. The award was published on 5 October 2026; the standstill period ends on 14 October 2026. The procurement has one lot. The stated intention for the longer-term requirement is a competitive further competition through the Facilities Management and Workplace Services Dynamic Purchasing System. No separate scored evaluation criteria are set out for this direct award.

For suppliers seeking comparable future work with DHCW, this award shows demand for a combined cleaning and security personnel service across several office sites, including Cardiff and Bocam Park. A credible competitor would need to mobilise staff across multiple locations and maintain reliable day-to-day cleaning and security provision without disrupting essential operations. Experience managing staff transfers and continuity during a supplier change would be particularly relevant, since these were explicit concerns in the decision to retain the incumbent for the interim period. The buyer’s stated route for its longer-term replacement is a further competition through a facilities management and workplace services Dynamic Purchasing System, so suppliers would need to be positioned to participate through that route. The requirement is a continuation of existing services, not an expansion into broader facilities work.

How relevant is this notice?

Notice Information

Notice Title

Cleaning & Security Services

Notice Description

The requirement is for the provision of cleaning and security personnel services across Digital Health and Care Wales (DHCW) office locations, including Media Point, Ty Glan Yr Afon, Technium 2 and Bocam Park. The proposed contract will provide a temporary continuation of services for a period of five months, ending on 31 March 2027, to ensure continuity of essential operations whilst DHCW undertakes a competitive procurement exercise for a longer-term replacement contract. The direct award is proposed as an interim arrangement to maintain continuity of service during the procurement and mobilisation of a new contract. The Authority currently intends to undertake the future procurement through a further competition under the Dynamic Purchasing System for Facilities Management and Workplace Services (RM6264). DHCW considers the award to be permissible under Schedule 5, Paragraph 7 of the Procurement Act 2023, as additional or repeat services from the existing supplier, where changing supplier at this stage would create disproportionate operational, mobilisation, TUPE and continuity risks. The requirement is limited to maintaining the current cleaning and security provision during the interim period and is not intended to expand the scope of services or avoid competition for the longer-term requirement. Following publication of this Contract Award Notice, the Authority will observe the mandatory 8 working day standstill period. The standstill period will run from 5 October 2026 to 14 October 2026 inclusive. Subject to the absence of any legal challenge, the Authority intends to enter into the contract on or after 15 October 2026.

Procurement Information

DHCW considers this to fall within Schedule 5, Paragraph 7 of the Procurement Act 2023, as additional or repeat services from the existing supplier, where changing supplier at this stage would create disproportionate operational, mobilisation, TUPE and continuity risks. The requirement is limited to maintaining the current cleaning and security provision during the interim period and is not intended to expand the scope of services or avoid competition for the longer-term requirement. The proposed direct award is intended as a short-term arrangement to ensure continuity of critical services whilst the Authority undertakes a competitive procurement exercise to establish a longer-term contractual solution. It is currently anticipated that this procurement will be undertaken through a further competition under the Dynamic Purchasing System - Facilities Management and Workplace Services Framework. (RM6264)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077adb
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/093900-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

90 - Sewage, refuse, cleaning and environmental services

CPV Codes

79710000 - Security services

90910000 - Cleaning services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£136,829 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
5 Oct 2026Yesterday
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
2 Oct 20265 days ago
Contract Period
1 Nov 2026 - 31 Mar 2027 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Digital Health and Care Wales
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF11 9AD
Postcode Area
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
Not specified
Local Authority
Cardiff
Electoral Ward
Riverside
Westminster Constituency
Cardiff West

Supplier Information

Number of Suppliers
1
Supplier Name

Solo Service Group

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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