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Provision of Data Network Core Switch Replacements (Black Diamonds) plus Support and Maintenance

Isle of Wight Council

This public procurement record has 1 release in its history.

AwardUpdate

29 Sep 2026 at 09:49

Award Notice
Summary of the contracting process

The Isle of Wight Council bought replacement data network core switches, including installation, together with support, maintenance and licences for the new equipment. The contract also covers support and maintenance, and any required licences, for existing equipment. This combines equipment supply with technical and IT support services. Delivery is on the Isle of Wight. The switch replacement and its ongoing support are linked: support and maintenance for the replacement equipment starts after installation and acceptance testing, while support for existing equipment has a separate start point. The requirement is intended to maintain the Council’s core data network through replacement hardware and continuing support for both new and existing equipment.

The procurement has been awarded to Charterhouse Voice & Data Ltd, and the contract is active. It was run as a further competition under the Crown Commercial Service Network Services Framework, Network Services Lot 2. The contract was signed on 31 July 2023 and began on 1 August 2023. Its recorded value is £209,175.85, with a contract period to 31 July 2028. The original arrangement provided for a three-year initial term for each element, with up to two 12-month extensions at the Council’s discretion. An amendment changed the arrangements to co-terminate on 31 January 2027 and provided for a three-year extension from 1 February 2027 to 31 January 2030. The award data gives no evaluation criteria.

This purchase demonstrates demand from the Isle of Wight Council for suppliers able to deliver and install core network switches while also supporting and maintaining network equipment and supplying associated licences. A credible competitor for a future requirement would need to combine hardware provision with installation capability, acceptance testing, ongoing technical support and maintenance, and the ability to support existing equipment alongside replacement systems. The procurement route also shows that the Council used a further competition through the Crown Commercial Service Network Services Framework, Network Services Lot 2. Suppliers with the capacity to manage a multi-year support requirement, coordinate distinct service start points, and sustain coverage across the Council’s network estate would be well placed to compete when this requirement returns to market.

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Notice Information

Notice Title

Provision of Data Network Core Switch Replacements (Black Diamonds) plus Support and Maintenance

Notice Description

Lot Information

Provision of Data Network Core Switch Replacements (Black Diamonds) plus Support and Maintenance

The provision of Data Network Core Switch Replacements (Black Diamonds) plus support and maintenance and licenses. 1. (a) Data Network Core Switch replacements 1. (b) Support, Maintenance and Licenses (S/M/L) will commence after installation and acceptance testing milestone sign off. This will start the S/M/L element of the contract for the Data Network Core Switch replacements. The initial term of the S/M/L contract will be 3 years from the date of the acceptance testing milestone sign off. 2. Existing Equipment Support and Maintenance (S/M) and any required Licenses (one off or ongoing). To clarify, this element of the contract will have a separate start/end date to the S/M/L contract that will be in place for (1) above. The initial term of the contract will be three years for (1) above once the Installation Phase is completed. The initial term of the contract will be three years for (2) above from the start date of the contract. Both elements of the contract (1) and (2) can be extended by up to 24 months in 2 x 12 month segments, at the sole discretion of the Authority. The contract price may be increased by no more than the rate of CPI at the time of the new contract year commencing. The procurement was carried out via further competition under the Crown Commercial Services (CCS) Network Services Framework RM3808 Lot 2. Please note that the contract value is the expected whole life value of the contract (3+1+1 years) acknowledging that CPI for years 4 and 5 - if taken - is unknown at this stage. Please also note that the contract type stated is services but there is an element of Products too for 1(a) as set out in the description above re replacement equipment. Also please note that 1(a) is for the replacement Data Network Core Switches equipment and 1(b) is for the ongoing S/M/L contract that will be in place for the replacement equipment which will begin once the Installation Phase is completed. The initial term of the contract will be three years for (1) once the Installation Phase is completed. For (2) - Existing Equipment Support and Maintenance (S/M) and any required Licenses, this element of the contract will have a separate start/end date. The initial term of the contract for (2) will be three years from the start date of the contract. Both elements of the contract (1) and (2) can be extended by up to 24 months in 2 x 12 month segments, at the sole discretion of the Authority. The contract price may be increased by no more than the rate of CPI at the time of the new contract year commencing. Contract award date and start date are both 01 August 2023 however this had to be set out as start date of 02 August 2023 for the purposes of the form. Note - is a mix of supplies and services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077c0b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/091670-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

51 - Installation services (except software)

71 - Architectural, construction, engineering and inspection services

72 - IT services: consulting, software development, Internet and support

CPV Codes

32000000 - Radio, television, communication, telecommunication and related equipment

51000000 - Installation services (except software)

71356000 - Technical services

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£209,175 £100K-£500K

Notice Dates

Publication Date
29 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Aug 2023 - 31 Jul 2028 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Isle of Wight Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWPORT
Postcode
PO30 1UD
Postcode Area
Portsmouth
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ34 Isle of Wight
Delivery Location
TLJ34 Isle of Wight
Local Authority
Isle of Wight
Electoral Ward
Newport Central
Westminster Constituency
Isle of Wight West

Supplier Information

Number of Suppliers
1
Supplier Name

CHARTERHOUSE VOICE & DATA LIMITED

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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