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2627-0271 Firewall licensing and 24/7 support

London Borough of Islington

This public procurement record has 1 release in its history.

Award

30 Sep 2026 at 10:59

UK7 - Contract Details Notice
Summary of the contracting process

The London Borough of Islington is buying firewall licensing and managed support to keep the Council’s firewall infrastructure secure, resilient and supported. The service covers continuous monitoring and alerting, incident response, implementing changes, managing firewall policies, software patching and upgrades, scheduled backups, and access to specialist firewall engineers. This is a computer network support service, delivered for the Council in Islington, London. The requirement combines software licensing with ongoing operational support, including round-the-clock coverage throughout the year. Suppliers whose work centres on enterprise firewall environments and the associated support and maintenance services are closest to the scope.

The procurement is complete and the contract has been awarded to SEP2 Limited. The Council used a below-threshold procurement route; the specific procedure and evaluation basis are not set out in the available process details. The contract was signed on 21 September 2026 and runs from 30 September 2026 to 29 September 2027. Its value is £52,807.35 excluding VAT (£63,368.82 including VAT). The process was arranged as one lot, now complete. The award is active and the contract is active. The recorded outcome identifies one supplier; no separate award values are published.

This award shows that Islington buys a combined firewall licensing and managed-support service, rather than licensing alone. A credible competitor for a future requirement would need to support business-critical firewall infrastructure with continuous monitoring, alerting and incident response, and have the engineering capability to implement changes, manage security policies, apply patches and upgrades, and maintain scheduled backups. Access to specialist firewall engineers is part of the requirement, so suppliers need to demonstrate suitable technical depth as well as the capacity to provide uninterrupted, year-round support. The selected supplier is an SME, showing that the requirement was delivered by a smaller specialist provider. The award’s scale indicates a focused support contract, not a broad network transformation programme.

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Notice Information

Notice Title

2627-0271 Firewall licensing and 24/7 support

Notice Description

The contract provides firewall licensing managed support service, ensuring the Council's firewall infrastructure remains secure, resilient and fully supported. The service includes 24/7/365 monitoring, alerting, incident response, change implementation, policy management, software patching and upgrades, scheduled backups, and access to specialist firewall engineers.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077d44
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/092240-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72700000 - Computer network services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£52,807 Under £100K

Notice Dates

Publication Date
30 Sep 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Sep 2026 - 29 Sep 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Islington
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
N1 2UD
Postcode Area
North London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
Not specified
Local Authority
Islington
Electoral Ward
St Mary's & St James'
Westminster Constituency
Islington South and Finsbury

Supplier Information

Number of Suppliers
1
Supplier Name

SEP2 LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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