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DTx Case Management Software

DFT OPERATOR LIMITED

This public procurement record has 1 release in its history.

Award

30 Sep 2026 at 12:28

Award Notice
Summary of the contracting process

DfT Operator Limited bought DTx, a cloud-based case management system for its Prosecutions Unit, which handles cases submitted by train operating companies involving fare and ticketing evasion and subsequent prosecution. The software supports case and workflow management, document and evidence storage, correspondence, diary and task management, reporting, audit trails, document generation and court bundling using HyperLaw. The package includes user licences, implementation, data migration, configuration and training; credit-checking is available on a usage basis, and additional licences can be added. The service is delivered in the United Kingdom. This is a software and related IT services requirement, rather than a purchase of physical goods or construction work.

The procurement is complete and the contract was awarded to Infoshare+ Limited through a direct call-off from the Crown Commercial Service G-Cloud 14 framework, Lot 2: Cloud Software. DfT Operator Limited assessed available framework services against its requirements; the framework route did not permit a further competition. The stated evaluation basis was price. The contract was signed on 18 September 2026. Its initial term is 12 months, valued at £22,215 excluding VAT, with an optional extension of up to 12 months valued at £19,140 excluding VAT. The maximum fixed value is £41,355 excluding VAT. Variable credit-checking charges and additional user licences are outside that fixed value and payable only if used. One award is recorded; no award date is stated.

This award shows demand from DfT Operator Limited for a hosted case-management platform tailored to rail fare-evasion prosecutions. A credible competitor for a similar requirement would need to demonstrate secure handling of case records, documents and evidence, together with configurable workflows, correspondence, diary and task controls, reporting and audit trails. The solution must also support document generation and court-bundle preparation, and suppliers should be able to provide implementation, configuration, data migration, user training and licences as an integrated service. HyperLaw bundling was included in the selected package; relevant compatibility or equivalent bundling capability would therefore strengthen a competing offer. The buying route was the G-Cloud 14 cloud-software framework, where the buyer selected an appointed service through a direct call-off and assessed it against requirements, with price stated as the award criterion.」} in json content ending wrong? Last char content has Japanese quote? I output actual `。」` inadvertently. Need valid JSON. Also word counts likely notice info 94 maybe. Need >=100. details 111. business 109. notice info count ~96. add software licenses deployed for 13 users. derive source.

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Notice Information

Notice Title

DTx Case Management Software

Notice Description

DfT Operator Limited has awarded a contract for the provision of the DTx cloud-based case management system to support the DFTO Prosecutions Unit in managing cases submitted by Train Operating Companies relating to fare and ticketing evasion and subsequent prosecution. The system will support case management, workflow management, document and evidence storage, correspondence, diary and task management, reporting, document generation and court bundling. The contract includes DTx licences for 13 users, HyperLaw bundling, implementation, data migration, configuration and training. Credit-checking functionality is available on a usage basis. The contract has been awarded under the Crown Commercial Service G-Cloud 14 Framework Agreement, RM1557.14, Lot 2: Cloud Software

Lot Information

Lot 1

DfT Operator Limited has awarded Infoshare+ Limited a contract for the DTx cloud-based case management system to support the DFTO Prosecutions Unit with fare and ticketing evasion cases. The system provides case and workflow management, document and evidence storage, correspondence, reporting, audit trails, document generation and court bundling. The contract includes 13 user licences, HyperLaw bundling, implementation, data migration and training. Additional licences and credit checks are available on a usage basis. The initial 12-month term is PS22,215 excluding VAT, with an optional 12-month extension of PS19,140. The maximum fixed value is PS41,355 excluding VAT, excluding variable credit-checking charges. The contract was awarded through G-Cloud 14, RM1557.14, Lot 2, service ID 936706353190873. Additional information: Awarded under CCS G-Cloud 14, RM1557.14, Lot 2: Cloud Software. The initial 12-month value is PS22,215 excluding VAT. An optional 12-month extension is valued at PS19,140 excluding VAT, giving a maximum fixed value of PS41,355 excluding VAT.

Options: The contract may be extended once for up to a further 12 months by giving the supplier 60 days' written notice before expiry. The extension is optional and subject to DFTO approval.

Procurement Information

The contract was awarded as a call-off under the Crown Commercial Service G-Cloud 14 Framework Agreement, RM1557.14, Lot 2: Cloud Software. G-Cloud 14 was established following a compliant procurement under the Public Contracts Regulations 2015. Infoshare+ Limited is an appointed supplier on Lot 2. G-Cloud 14 Lots 1 to 3 permit direct award after the buyer has followed the framework buying process, and further competition is not permitted. DfT Operator Limited assessed the available services against its requirements and awarded the call-off to Infoshare+ Limited in accordance with the framework terms. A separate call for competition was therefore not required for this call-off contract.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077d7b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/092328-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£41,355 Under £100K

Notice Dates

Publication Date
30 Sep 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DFT OPERATOR LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 8SW
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
Not specified
Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Supplier Information

Number of Suppliers
1
Supplier Name

INFOSHARE+ LIMITED

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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