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Service, Maintenance, Calibration and Technical Support Agreement for Instron Mechanical Testing Systems

NPL Management Limited

This public procurement record has 1 release in its history.

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30 Sep 2026 at 15:20

UK7 - Contract Details Notice
Summary of the contracting process

NPL Management Limited procured annual servicing, maintenance, calibration and technical support for its fleet of mechanical and materials testing systems at the National Physical Laboratory in Teddington. The work covers laboratory testing equipment including 50 kN, 100 kN, 250 kN and 1000 kN testing frames, servohydraulic machines, ElectroPuls systems, dynamic testing systems, load cells, and associated Bluehill and WaveMatrix software. Services include preventative maintenance, engineer support, software support and updates, technical assistance, priority breakdown response, and calibration. The systems support the Mechanical Test Facility, where dependable and traceable measurements are important to laboratory accreditation and metrology requirements. This is a specialist equipment servicing and calibration requirement, rather than a supply contract for new testing machines.

The procurement is complete: Instron - Division of ITW Ltd was selected and the contract is active. It was a below-threshold procurement; the stated method detail is “Below threshold - unknown”. There was one lot. The contract was signed on 4 September 2026 and its period runs from 4 September to 30 September 2026. Its value is £7,379,445 excluding VAT and £8,855,334 including VAT. The service description refers to an annual agreement covering 1 September 2026 to 31 August 2027, which differs from the dates recorded for the contract period. No award date or evaluation criteria are stated in the procurement details.

This requirement demonstrates demand for specialist, multi-system support at a national laboratory: suppliers need the capability to maintain and calibrate mechanical and materials testing equipment across a range of capacities and technologies, including electromechanical, servohydraulic, ElectroPuls and high-rate systems. Credible competitors would need to support associated Bluehill and WaveMatrix software, provide preventative maintenance and technical assistance, and respond quickly to breakdowns. Experience maintaining laboratory assets where measurement accuracy, reliability, traceability and accreditation or metrology requirements matter is directly relevant. The incumbent was the equipment manufacturer’s division, showing that equipment-specific expertise and access to technical support are commercially pertinent. This is a substantial, broad-ranging service requirement, suited to a supplier able to coordinate engineers and software support across an established fleet.

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Notice Information

Notice Title

Service, Maintenance, Calibration and Technical Support Agreement for Instron Mechanical Testing Systems

Notice Description

Provision of a comprehensive annual service, maintenance, calibration and technical support agreement by Instron - Division of ITW Ltd for NPL's fleet of mechanical and materials testing systems. The contract covers the period 01/09/2026 to 31/08/2027 and includes preventative maintenance, service engineer support, software support through Instron Connect, technical assistance, priority breakdown response, software updates, and maintenance of electromechanical, servohydraulic, ElectroPuls and high-rate testing systems. The agreement supports a range of critical laboratory assets used within the Mechanical Test Facility, including 50 kN, 100 kN, 250 kN and 1000 kN testing frames, servohydraulic machines, ElectroPuls systems, dynamic testing systems, load cells, and associated Bluehill and WaveMatrix software platforms. The services ensure continued measurement accuracy, reliability, traceability, and compliance with laboratory accreditation and metrology requirements.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077dd5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/092484-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

71 - Architectural, construction, engineering and inspection services

CPV Codes

50410000 - Repair and maintenance services of measuring, testing and checking apparatus

50433000 - Calibration services

71630000 - Technical inspection and testing services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£7,379,445 £1M-£10M

Notice Dates

Publication Date
30 Sep 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
4 Sep 2026 - 30 Sep 2026 30 days
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NPL Management Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TEDDINGTON
Postcode
TW11 0LW
Postcode Area
Twickenham
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI75 Hounslow and Richmond upon Thames
Delivery Location
Not specified
Local Authority
Richmond upon Thames
Electoral Ward
Teddington
Westminster Constituency
Twickenham

Supplier Information

Number of Suppliers
1
Supplier Name

Instron - Division of ITW Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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