This public procurement record has 1 release in its history.

Award

01 Oct 2026 at 12:04

Summary of the contracting process

The London Borough of Havering bought a cloud-based health and safety compliance management system, True Compliance. The software uses document-reading technology and artificial intelligence to help councils and registered social landlords manage their compliance responsibilities and keep their customers safe. The work is IT services, centred on providing a digital tool rather than physical goods or construction. The recorded delivery location is the United Kingdom.

The procurement is complete and the contract was awarded to True Compliance. Havering used a limited procedure by direct award without publishing a competition, citing technical reasons and the absence of competition because the service could be provided only by a particular supplier. One bid was recorded. The award was assessed on price. The contract was signed on 30 September 2026 and is active, with a value of £121,863. The awarded lot is marked cancelled in the tender data, while the award and contract are active. The lot included an option to extend for 12 months; no contract-period dates are recorded.

For suppliers considering similar future work with Havering, this award shows demand for a cloud-based compliance platform that supports health and safety management for councils and registered social landlords. A credible competitor would need to demonstrate that its system can help organisations manage compliance and protect customers, with relevant document-reading and AI capabilities. The buyer’s stated technical rationale indicates that distinctiveness of the solution was central to this award, so suppliers should be able to show how their technology meets the operational requirement and what differentiates it from alternatives. The competition was handled as a direct award and only one bid was recorded; a future competitor would need a clear case for technical suitability and value on price.

How relevant is this notice?

Notice Information

Notice Title

A Compliance Management Tool

Notice Description

True Compliance is a cloud-based compliance management system which uses new technologies such as document reading and AI to help Councils and RSLs manage their Health and Safety compliance and keep their customers safe.

Lot Information

Lot 1

True Compliance is a cloud-based compliance management system which uses new technologies such as document reading and AI to help Councils and RSLs manage their Health and Safety compliance and keep their customers safe.

Options: 12 MONTHS EXTENSION OPTION

Procurement Information

Direct award

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077e86
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/092790-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£121,863 £100K-£500K

Notice Dates

Publication Date
1 Oct 20265 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HAVERING
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ROMFORD
Postcode
RM1 4GR
Postcode Area
Romford
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI52 Barking & Dagenham and Havering
Delivery Location
Not specified

Local Authority
Havering
Electoral Ward
Marshalls & Rise Park
Westminster Constituency
Romford

Supplier Information

Number of Suppliers
1
Supplier Name

True Compliance Ltd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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