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Management Service Provider for Case Management Inventory (LSCMI) IT Application

Scottish Government

This public procurement record has 1 release in its history.

Planning

01 Oct 2026 at 14:31

Planning Notice
Summary of the contracting process

Scottish Government intends to procure a management service provider for its Level of Service Case Management Inventory (LSCMI) IT application, a tool for assessing and managing risk of reoffending and serious harm. The application also hosts the Caledonian and MF2C modules, used to record and assess people taking part in those rehabilitation programmes. The LSCMI application is used by all 32 Scottish local authorities and 17 Scottish prison establishments. The service covers application management, a helpdesk, patches, updates and fixes, agreed change requests, and new IT development. The buying organisation is Scottish Government. Delivery is in Scotland, serving local authorities and prison establishments across the country.

This procurement is at the planning stage: Scottish Government has set out its intention to procure, but has not issued an invitation to tender. It expects to publish a further notice on 30 October 2026. Interested organisations are asked to complete a request-for-information form by 12 noon on 22 October 2026; depending on the level of interest, the government may hold a suppliers’ day. The anticipated initial contract period is 60 months, with an option to extend by up to 24 months. The stated maximum contract sum is not expected to exceed £600,000 per contract year. The overall estimated value is £4.2 million. The process is planned as a single lot. The applicable procurement procedure and evaluation basis have not yet been set out.

This work is likely to suit an IT service provider experienced in managing and supporting specialist case-management applications used across multiple public-sector organisations. Relevant capabilities include maintaining application availability, running a user helpdesk, managing software patches and fixes, delivering updates, and handling agreed change requests and further development. Suppliers should be able to support a system relied on by local authorities and prison establishments and understand the operational importance of risk assessment and rehabilitation-programme records. The service spans existing application modules and a broad user base, so bidders are likely to need sufficient technical and service-management capacity to provide consistent support across Scotland. Scottish Government is seeking responses to help shape the requirement; the notice does not state particular qualifications, accreditations or prior experience thresholds.

How relevant is this notice?

Notice Information

Notice Title

Management Service Provider for Case Management Inventory (LSCMI) IT Application

Notice Description

Scottish Ministers seek a Service Provider for the Management of a Level of Service Case Management Inventory (LSCMI) IT Application. This application includes a Level of Risk and Serious harm of re-offending Assessment and Management tool, along with hosting the Caledonian module and MF2C module. Both modules are used to record and assess those within these two rehabilitation programmes. The LSCMI Application is used by all 32 Scottish Local Authorities, and 17 Scottish Prison Establishments.

Lot Information

Lot 1

Scottish Ministers are seeking a Management Service Provider for Level of Service Case Management Inventory (LSCMI) IT Application. The LSCMI IT Application hosts the LSCMI Risk Management and Assessment Tool. It is currently used by all 32 Scottish Local Authorities and 17 Scottish Prison Establishments and is a critical tool in assessing risk to the public with regards to re-offending. The LSCMI Licence which allows Scottish Prison Service and all Local Authorities to use the tool is contracted to the Scottish Government through Canadian owners - MHS (Multi-Health Services). This service includes managing the Application Helpdesk along with providing all patches, updates and fixes to the application. The service provider will also be responsible for actioning any agreed change requests and any new IT developments within the application. Additional information: The initial contract period is anticipated to be 60 months with the option to extend by up to a further 24 months. The maximum contract sum is not anticipated to exceed 600000 GBP per contract year.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077ebb
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/092895-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£4,200,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Oct 20265 days ago
Submission Deadline
Not specified
Future Notice Date
30 Oct 20264 weeks to go
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Scottish Government
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G2 8LU
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland
Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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