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Provision of Soft Services

Driver & Vehicle Licensing Agency

This public procurement record has 2 releases in its history.

Planning

02 Oct 2026 at 09:32

UK2 - Preliminary Market Engagement Notice
Planning

02 Oct 2026 at 09:12

UK1 - Pipeline Notice
Summary of the contracting process

The Driver and Vehicle Licensing Agency (DVLA) intends to procure soft facilities management services across its Swansea estate. The anticipated services are cleaning, catering, waste management and pest control. The requirement may be procured as a combined package or separated into service areas; the final structure has not been decided. The work is for DVLA’s Swansea estate, in Swansea, Wales.

This is at planning stage: DVLA has set out an intention to procure, but has not issued an invitation to tender. The estimated value is £8 million excluding VAT (£9.6 million including VAT). The anticipated contract period is 1 November 2028 to 31 October 2032, with a possible extension to 31 October 2033. DVLA expects a future notice on 6 December 2027. It is undertaking preliminary market engagement, with supplier registration expected by 23 October 2026. The procurement may use a framework agreement; the delivery model and whether services are bundled or divided into lots remain under consideration.

The requirement is relevant to suppliers able to deliver one or more of cleaning, catering, waste management and pest control across a public-sector estate. DVLA is seeking market input on supplier capability and capacity, innovation, potential delivery models and whether the services should be bundled. Suppliers of all sizes, including SMEs, are welcome to contribute. SMEs may be able to participate directly, in a consortium or as subcontractors. Businesses with experience in these facilities services and the capacity to support delivery across the Swansea estate are well placed to inform DVLA’s developing requirements. Engagement may involve requests for information, questionnaires, virtual meetings, one-to-one discussions or site visits; participation will not affect a supplier’s position in any future procurement.

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Notice Information

Notice Title

Provision of Soft Services

Notice Description

DVLA intends to undertake a procurement for the Provision of Soft Facilities Management Services, which includes Cleaning, Catering, Waste and Pest Control, across the DVLA's Swansea estate. The anticipated scope includes cleaning, catering, waste management and pest control services. DVLA is currently considering the most appropriate commercial and delivery model, including whether the services should be procured as a bundled requirement or divided into separate service areas or lots.

Planning Information

DVLA is undertaking preliminary market engagement in preparation for a future procurement for Soft Facilities Management Services across its Swansea estate. The engagement will assist DVLA in understanding market capability, capacity, innovation opportunities, potential delivery models, and approaches to contract bundling. Feedback received may be used to inform the commercial strategy, procurement approach and future tender documentation. The engagement process may include Requests for Information (RFIs), supplier questionnaires, virtual meetings, one-to-one discussions and site visits. Interested suppliers are invited to register by emailing Allison.fry@dvla.gov.uk by 23rd October 2026, providing their organisation name, contact details and areas of interest. Information gathered through this process will be used solely to inform DVLA's procurement strategy and future requirements. Participation in this engagement will not provide any advantage or disadvantage in any future procurement. DVLA welcomes engagement from suppliers of all sizes, including SMEs. The authority is interested in understanding how SMEs may participate either directly, as part of a consortium, or through subcontracting arrangements. The final contract structure and strategy have not yet been determined.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077f37
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/093123-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

42 - Industrial machinery

55 - Hotel, restaurant and retail trade services

90 - Sewage, refuse, cleaning and environmental services

CPV Codes

42933000 - Vending machines

55520000 - Catering services

90500000 - Refuse and waste related services

90910000 - Cleaning services

90922000 - Pest-control services

Notice Value(s)

Tender Value
£8,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Oct 20264 days ago
Submission Deadline
Not specified
Future Notice Date
6 Dec 20272 years to go
Award Date
Not specified
Contract Period
1 Nov 2028 - 31 Oct 2032 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Driver & Vehicle Licensing Agency
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWANSEA
Postcode
SA6 7JL
Postcode Area
Swansea
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
TLL18 Swansea
Local Authority
Swansea
Electoral Ward
Mynydd-bach
Westminster Constituency
Swansea West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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