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Bolton Cares Care Recording System

Bolton Metropolitan Borough Council

This public procurement record has 1 release in its history.

Tender

02 Oct 2026 at 12:33

UK4 - Tender Notice
Summary of the contracting process

Bolton Metropolitan Borough Council, on behalf of Bolton Cares, is seeking a cloud-based care recording system to replace its bespoke system, which is nearing the end of its life. The system must meet the minimum care recording standards for solutions assured by NHS England. It must support multiple sites, devices and device types, and a range of care settings, from day care and assisted living through to full-time residential care. This is a software and information-systems requirement for Bolton Cares, with delivery in the United Kingdom.

The council invited offers through an open procedure using the Competitive Flexible Procedure, seeking one contractor for a single-lot contract. The tender set a clarification deadline of 26 October 2026 at 16:00 UTC and a submission deadline of 2 November 2026 at 16:00 UTC. The stated contract period is 11 January 2027 to 10 January 2030, with two possible 12-month extensions by agreement, subject to performance and approvals; the maximum stated end date is 10 January 2032. The estimated contract value is £600,000. Evaluation weights quality at 45%, price at 45% and social value at 10%.

The opportunity is suited to suppliers able to provide and support cloud-based digital care-recording software across multiple care sites and a range of devices. The system must serve varied care models, including day care, assisted living and full-time residential provision, and meet the minimum care-recording standards for solutions assured by NHS England. Bolton Cares identifies replacement of its near-end-of-life bespoke system as the purpose, so suppliers should be able to deliver a workable replacement across these settings. The buyer indicates the opportunity is suitable for small and medium-sized enterprises and for voluntary, community and social enterprises. Quality and price carry equal weight in evaluation, with social value also assessed.

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Notice Information

Notice Title

Bolton Cares Care Recording System

Notice Description

The Borough Council of Bolton ("the Authority") on behalf of Bolton Cares, is looking to procure a contract for a Bolton Cares Care Recording System. Bolton Cares requires a new Care Recording System to replace its existing bespoke system that is near end of life. The system should meet all minimum care recording standards as per the DSCR solutions that have been assured by NHS England (Assured solutions for digital social care records | Digitising Social Care). The system should be cloud based and able to cater for a number of sites and devices (and device types), delivering a variety of care at all levels from day care and assisted living to full time residential care. This Procurement is being conducted in accordance with the Act using the Competitive Flexible Procedure. The Authority will appoint a single (1) contractor on to the Contract. It is intended for the Contract to commence on 11 January 2027 for a period of three (3) years. There is the option to extend for a further two (2) twelve (12) month periods.

Lot Information

Lot 1

Renewal: If both parties agree subject to performance and approvals.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077fa6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/093316-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£600,000 £500K-£1M
Lots Value
£600,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Oct 20264 days ago
Submission Deadline
2 Nov 20264 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
11 Jan 2027 - 10 Jan 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Bolton Metropolitan Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BOLTON
Postcode
BL1 1RU
Postcode Area
Bolton
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD36 Greater Manchester North West
Delivery Location
TLD3 Greater Manchester
Local Authority
Bolton
Electoral Ward
Queens Park & Central
Westminster Constituency
Bolton North East

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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