Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Provision of HealthRoster Optima UK bundle

North Cumbria Integrated Care NHS Foundation Trust

This public procurement record has 1 release in its history.

Award

05 Oct 2026 at 10:18

Award Notice
Summary of the contracting process

North Cumbria Integrated Care NHS Foundation Trust bought a HealthRoster Optima UK software bundle comprising HealthRoster, SafeCare and BankStaff, with software-as-a-service for Instant Pay. It covers rostering for all Agenda for Change staff and links to the Trust’s payroll provider, the NHS Electronic Staff Record system, temporary-staff management through BankStaff and eCommunity community-nursing schedules. SafeCare provides safer-staffing functionality, and the system supplies data for internal People & Culture dashboards. This is a healthcare workforce-management and rostering software procurement, delivered for the Trust at Cumberland Infirmary in Carlisle.

The procurement is complete and the contract was awarded to Softcat plc. The Trust made a direct award through the HealthTrust Europe ICT Solutions 2023 Digital Technology Framework (ComIT 3 – Complete IT), rather than running an open competition. One bid was recorded, and price was the stated award criterion. The contract was signed on 28 September 2026 and is active. Its value is £951,526. The procurement was organised as one lot, covering the software bundle and associated services; that lot is recorded as cancelled, while the overall procurement is complete and the award and contract are active.

For suppliers competing for a similar requirement in future, this award points to a need to supply and support integrated NHS workforce-management software, rather than a standalone rostering tool. Credible providers would need to offer rostering across the Trust’s Agenda for Change workforce, safer-staffing functionality, temporary-staff management and SaaS Instant Pay, with reliable integration to payroll, the NHS Electronic Staff Record and community-nursing scheduling systems. The solution must also support internal workforce dashboards. Familiarity with NHS operational systems and the ability to deliver the interfaces and ongoing software services as a joined-up bundle would be important. This purchase went through a direct award under an established health-sector technology framework, so framework access and compliance with its terms are relevant to suppliers seeking comparable work.

How relevant is this notice?

Notice Information

Notice Title

Provision of HealthRoster Optima UK bundle

Notice Description

Provision of HealthRoster Optima UK bundle (including HealthRoster, SafeCare and BankStaff), including SaaS services for Instant Pay. Delivered via a direct award under the HealthTrust Europe ICT Solutions 2023 Digital Technology Framework (ComIT 3 - Complete IT).<br/><br/>This contract covers:<br/><br/>- Rostering for all agenda for change staff<br/>- Links to Northumbria who provide our payroll services<br/>- Links to ESR (through new ESR Go interface)<br/>- Links to BankStaff for management of temporary staff<br/>- Provides safer staffing function through SafeCare<br/>- Links to eCommunity software which provides community nursing schedules<br/>- Provides data for internal People & Culture Dashboards

Lot Information

Lot 1

The procurement relates to the provision of HealthRoster Optima UK bundle (including HealthRoster, SafeCare and BankStaff), including SaaS services for Instant Pay.

The scope of services includes :
- Rostering for all agenda for change staff
- Links to Northumbria who provide our payroll services
- Links to ESR (through new ESR Go interface)
- Links to BankStaff for management of temporary staff
- Provides safer staffing function through SafeCare
- Links to eCommunity software which provides community nursing schedules
- Provides data for internal People & Culture Dashboards

The Contracting Authority has awarded the contract by way of a direct award under the HealthTrust Europe ICT Solutions 2023 Digital Technology Framework (ComIT 3 - Complete IT).

This procurement approach supports compliance with the Public Contracts Regulations 2015, the terms of the framework agreement, and the Trust's governance requirements. The direct award route was selected as it represents a compliant approach with the framework terms.

Procurement Information

A direct award was undertaken for the the provision of HealthRoster Optima UK bundle (including HealthRoster, SafeCare and BankStaff), including SaaS services for Instant Pay.<br/><br/>The direct award was made under the HealthTrust Europe ICT Solutions 2023 Digital Technology Framework (ComIT 3 - Complete IT). This procurement approach supports compliance with the Public Contracts Regulations 2015, the terms of the framework agreement, and the Trust's governance requirements. The direct award route was selected as it represents a compliant approach with the framework terms.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-07806c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/093662-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

48450000 - Time accounting or human resources software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£951,526 £500K-£1M

Notice Dates

Publication Date
5 Oct 2026Yesterday
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
North Cumbria Integrated Care NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARLISLE
Postcode
CA2 7HY
Postcode Area
Carlisle
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD1 Cumbria
Small Region (ITL 3)
TLD13 Cumberland
Delivery Location
TLD12 East Cumbria
Local Authority
Cumberland
Electoral Ward
Castle
Westminster Constituency
Carlisle

Supplier Information

Number of Suppliers
1
Supplier Name

Softcat Plc

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...