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Insurance Consultancy Services

CITIZEN HOUSING GROUP LIMITED

This public procurement record has 1 release in its history.

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05 Oct 2026 at 13:44

UK7 - Contract Details Notice
Summary of the contracting process

Citizen Housing Group Ltd appointed specialist insurance consultancy services to support its insurance programme and property operations. The work covers complex claims, including subsidence, insurance cover enhancements and insurer training, process reviews, and advice on leasehold legislation from an insurance perspective. It also includes reporting to senior leadership and governance bodies, claims trend analysis, holistic risk management, renewal support and alternatives, and flood and storm mapping for insurance purposes. The consultant will help develop strategies for evolving risks such as electric vehicles and solar panels, and support the property team in improving the detail it provides to insurers. The services are for Citizen Housing Group Ltd, based in Birmingham, and are delivered in the United Kingdom. The work falls within insurance consultancy and insurance services.

The procurement is complete and the contract was awarded to Gibbs Laidler. Citizen Housing used a below-threshold direct award without competition. The process had one lot, which is complete. The contract was signed on 26 August 2026 and runs from 8 October 2026 to 31 August 2029. Its value is £108,000 excluding VAT (£129,600 including VAT). The award is active, and the contract is active. The published procurement information does not set out a scored evaluation basis; the supplier was selected through a direct award rather than a competitive evaluation.

For a future requirement from Citizen Housing, a credible consultancy would need demonstrable expertise across insurance programme advice and housing-related property risks. Relevant capability includes handling complex claims such as subsidence, reviewing processes and cover, supporting renewals and alternatives, and helping insurers receive detailed property information. Suppliers would also need to provide claims trend analysis, clear reporting for senior leadership and governance, and broader risk management advice, including mapping flood and storm exposure. The requirement also points to the value of advising on changing risks such as electric vehicles and solar panels, and on insurance implications of leasehold legislation. The range suggests a provider able to combine specialist insurance knowledge with practical support to property teams and senior decision-makers.

How relevant is this notice?

Notice Information

Notice Title

Insurance Consultancy Services

Notice Description

The supplier will provide specialist expertise on all insurance related matters, including, but not limited to: * Greater assistance with complex claims (e.g. Subsidence claims) * To ensure we receive maximum benefit from the new programme (Cover enhancements, insurer training etc) * Help with process reviews * Assistance with new leasehold legislation (from an insurance perspective) * Greater reporting requirements into ELT, Board, ARC * Claims trend analysis * Holistic risk management work * Renewal assistance * Flood / Storm mapping for insurance purposes * Help creating strategies for evolving risks (EV's, solar panels) etc * Assistance with renewal alternatives if/where required * Support to the property team, with their strive to increase the level of detail they provide to insurers

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0780cf
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/093848-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66510000 - Insurance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£108,000 £100K-£500K

Notice Dates

Publication Date
5 Oct 2026Yesterday
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
8 Oct 2026 - 31 Aug 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CITIZEN HOUSING GROUP LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B37 7YN
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG32 Solihull
Delivery Location
Not specified
Local Authority
Solihull
Electoral Ward
Bickenhill
Westminster Constituency
Meriden and Solihull East

Supplier Information

Number of Suppliers
1
Supplier Name

Gibbs Laidler

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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