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Priority Call-Out 24/7 Security Maintenance Services

Oxford Health NHS Foundation Trust

This public procurement record has 1 release in its history.

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05 Oct 2026 at 15:57

UK5 - Transparency Notice
Summary of the contracting process

Oxford Health NHS Foundation Trust buys priority call-out security maintenance across its estates and the sites listed in the contract, including approved additions and removals. The service covers preventative and reactive maintenance, round-the-clock telephone support, and a four-hour response service every day of the year. The work concerns security systems and devices, including alarm monitoring. Delivery is across the Trust’s estates; the individual sites are defined in the contract schedule. This is a continuing operational service rather than a one-off supply, combining planned upkeep with urgent fault response and ongoing telephone support.

The procurement is complete and the contract was awarded to Pinpoint Limited through a direct award for a contract renewal. The award was made on 5 October 2026. Its stated value is £162,944 excluding VAT (£195,532.80 including VAT). The contract period runs from 5 October 2026 to 17 July 2029, with a maximum extension date of 17 July 2031; renewal terms are stated as 12+12 months. There is one lot, marked suitable for small and medium-sized enterprises and voluntary, community and social enterprises. The recorded award status is pending. The stated rationale for the direct award is contract renewal.

This award shows demand from Oxford Health NHS Foundation Trust for a dependable security maintenance provider able to cover a multi-site estate throughout the year. A credible competitor for this requirement would need to combine preventive servicing with responsive repair capability, round-the-clock telephone support and the operational capacity to meet a four-hour response commitment. Experience maintaining security systems and alarm-monitoring services would be directly relevant, as would the ability to coordinate work across Trust sites and accommodate authorised changes to the estate. The single-lot scope suggests the buyer sought one service arrangement covering the overall requirement, rather than separately procuring individual sites. The renewal rationale indicates an established service need; suppliers should be positioned to demonstrate continuity, reliable call-out performance and capacity for ongoing maintenance.

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Notice Information

Notice Title

Priority Call-Out 24/7 Security Maintenance Services

Notice Description

Priority Call-Out 24/7 Security Maintenance Services for preventative maintenance, reactive maintenance, 24/7 telephone support and a four-hour response service, 365 days per year across Trust's estates and at the Sites identified in Schedule 2, including approved additions and removals made in accordance with the Contract.

Procurement Information

Contract renewal

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078107
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/093952-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

35 - Security, fire-fighting, police and defence equipment

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

35120000 - Surveillance and security systems and devices

79711000 - Alarm-monitoring services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£162,944 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
5 Oct 2026Yesterday
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
5 Oct 2026 - 17 Jul 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Oxford Health NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
OXFORD
Postcode
OX4 4XN
Postcode Area
Oxford
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ14 Oxfordshire CC
Delivery Location
Not specified
Local Authority
Oxford
Electoral Ward
Littlemore
Westminster Constituency
Oxford East

Supplier Information

Number of Suppliers
1
Supplier Name

Pinpoint Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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