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Social Media Management Software

The Riverside Group Limited

This public procurement record has 1 release in its history.

Award

06 Oct 2026 at 11:22

UK7 - Contract Details Notice
Summary of the contracting process

The Riverside Group Limited procured social media management software: a software solution for managing and monitoring social media content. The purchase is classified as goods and covers one lot. Delivery is in the United Kingdom. The buyer is a public undertaking based in Speke, Liverpool. The requirement is for a software product rather than a stated programme of social media content creation or marketing services.

The procurement is complete and the contract has been awarded to Sprinklr, Inc. The buyer used a direct award below the applicable threshold, without competition. The contract was signed on 24 August 2026 and runs from 24 August 2026 to 23 August 2028. Its value is £73,975.51 including gross value as recorded. Evaluation criteria are not stated in the published process information.

This award shows demand at Riverside Group for a software solution that combines social media content management with monitoring. Suppliers seeking to compete for a comparable requirement should be able to provide a product that supports both functions, rather than offering social media management services alone. The previous award went to a large software supplier through a direct award without competition, so a future competitor would need a credible, established solution suited to an organisation-wide buyer. The procurement does not describe specific technical integrations, accreditations or service levels, so the demonstrated requirement is the software capability itself and its fit for managing and monitoring social media content.

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Notice Information

Notice Title

Social Media Management Software

Notice Description

The provision of a software solution to manage and monitor social media content.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-07817b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/094170-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£73,975 Under £100K

Notice Dates

Publication Date
6 Oct 2026Today
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
24 Aug 2026 - 23 Aug 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Riverside Group Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SPEKE, LIVERPOOL
Postcode
L24 8RF
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified
Local Authority
Liverpool
Electoral Ward
Garston
Westminster Constituency
Liverpool Garston

Supplier Information

Number of Suppliers
1
Supplier Name

Sprinklr, Inc.

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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