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Soft FM Services

The Royal Borough of Kingston upon Thames

This public procurement record has 1 release in its history.

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08 Oct 2026 at 09:36

Award Notice
Summary of the contracting process

The Royal Borough of Kingston upon Thames bought soft facilities management services for around 40 council buildings in Kingston upon Thames, including offices, community centres and multi-storey car parks. The work covers routine and reactive cleaning, porterage, window cleaning, waste management, deep cleaning, pest control, fire-alarm testing, external-area maintenance, hospitality and meeting support, and cleaning IT equipment. The supplier is also responsible for providing the equipment, cleaning materials, consumables and personal protective equipment needed to deliver the services. This is a broad, multi-site cleaning and support-services contract rather than a single-building cleaning requirement.

The procurement is complete and the contract was awarded to YBC Cleaning Services Limited, with one bid recorded. The contract was signed on 1 October 2026 and is valued at £6,607,919. The contract period and award date are not stated. The buyer ran a further competition through the Crown Commercial Service Facilities and Workplace Services dynamic purchasing system, using a limited procedure without a separate call for competition. Evaluation weighted price at 40%; quality accounted for 50%, covering service delivery (30%), quality control and assurance (5%), training and vetting (5%), contract management and performance (5%), and improvement and innovation (5%). Social value accounted for the remaining 10%. The procurement was presented as one lot, which is recorded as cancelled, while the associated award and contract are active.

This outcome demonstrates demand from Kingston Council for an integrated soft facilities-management provider able to serve a varied portfolio of public buildings and coordinate a wide range of cleaning, porterage and ancillary tasks. A credible competitor for this requirement would need the operational capacity to cover multiple sites, respond to both planned and reactive needs, and supply its own equipment, materials, consumables and protective equipment. The evaluation placed greatest weight on service delivery, with additional emphasis on assurance, staff training and vetting, contract management, performance and continuous improvement. Suppliers would also need to show how they deliver social value and offer competitive pricing. The successful supplier was an SME, indicating that the requirement was deliverable by a smaller business, though the breadth and coordination of services remain significant.

How relevant is this notice?

Notice Information

Notice Title

Soft FM Services

Notice Description

Provision of soft Facilities Management (FM) cleaning and portering services across approximately 40 Council buildings within the Royal Borough of Kingston upon Thames, including offices, community centres and multi-storey car parks. The services will include routine and reactive cleaning, porterage, window cleaning, waste management, deep cleaning, pest control, fire alarm testing, maintenance of external areas, hospitality and meeting support, and IT equipment cleaning, together with the provision of all necessary equipment, cleaning materials, consumables and PPE.

Lot Information

Lot 1

This is a further competition via the CCS Facilities and Workplace Services DPS (RM6264) for the provision of soft Facilities Management (FM) cleaning and portering services across approximately 40 Council buildings within the Royal Borough of Kingston upon Thames, including offices, community centres and multi-storey car parks. The services will include routine and reactive cleaning, porterage, window cleaning, waste management, deep cleaning, pest control, fire alarm testing, maintenance of external areas, hospitality and meeting support, and IT equipment cleaning, together with the provision of all necessary equipment, cleaning materials, consumables and PPE.

Procurement Information

This procurement was carried out as a further competition through the Crown Commercial Service (CCS) Facilities Management and Workplace Services (RM6264) Dynamic Purchasing System (DPS), in accordance with PCR2015 under the transitionary arrangements. A new, standalone Call for Competition notice was not required for this call-off contract, as the advertising and transparency obligations were fully satisfied by the original publication of the DPS notice to the market.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078357
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/095020-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79993100 - Facilities management services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£6,607,919 £1M-£10M

Notice Dates

Publication Date
8 Oct 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Royal Borough of Kingston upon Thames
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
KINGSTON UPON THAMES
Postcode
KT1 1EU
Postcode Area
Kingston upon Thames
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI63 Merton, Kingston upon Thames and Sutton
Delivery Location
TLI63 Merton, Kingston upon Thames and Sutton
Local Authority
Kingston upon Thames
Electoral Ward
Kingston Town
Westminster Constituency
Kingston and Surbiton

Supplier Information

Number of Suppliers
1
Supplier Name

YBC Cleaning Services Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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