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Modern.Gov Annual Support and Maintenance

Herefordshire Council

This public procurement record has 1 release in its history.

Award

08 Oct 2026 at 16:07

Award Notice
Summary of the contracting process

Herefordshire Council procured annual support and maintenance for its Modern.Gov system, an IT software support service. The requirement was purchased through the Crown Commercial Service’s Vertical Application Solutions framework, under the relevant software solutions lot. The service supports the council’s use of Modern.Gov; the procurement description does not detail particular maintenance tasks or service levels. Delivery is associated with Hereford, in Herefordshire. The council was the buyer, and Civica UK Ltd was selected as supplier. This is a focused software support requirement for public-sector organisations using Modern.Gov, rather than a general IT consultancy or software development commission.

The procurement is complete and the contract is active. Herefordshire Council awarded the contract to Civica UK Ltd through a limited procedure without a prior competition, using the Crown Commercial Service Vertical Application Solutions framework. The contract was signed on 1 April 2026 and is valued at £12,800. The award is recorded as active. The procurement comprised one lot for annual Modern.Gov support and maintenance, with award based on price. One bid was recorded. The available contract information does not give a start or end date or a stated duration, so the period covered by the annual support arrangement cannot be set out more precisely. The lot is recorded as cancelled, despite the active award and contract; the data does not clarify this difference.

This award demonstrates a specific, recurring public-sector need for annual support and maintenance of the Modern.Gov platform at Herefordshire Council. A credible supplier for a future requirement would need to provide support for that product and deliver ongoing maintenance suited to the council’s operational use. The award went to Civica UK Ltd, and the procurement was made through a Crown Commercial Service framework rather than an open competition; suppliers seeking similar work would therefore need access to the relevant framework route. Price was the stated award basis, making competitive pricing important alongside the ability to sustain the service. The procurement does not set out technical certifications, staffing levels or detailed service requirements, so it does not establish further qualification thresholds.

How relevant is this notice?

Notice Information

Notice Title

Modern.Gov Annual Support and Maintenance

Notice Description

Modern.Gov Annual Support and Maintenance purchased under VAS - ModGov-75 of CCS RM6259 vertical application solutions Framework Lot 4

Lot Information

Lot 1

Modern.Gov Annual Support and Maintenance purchased under VAS - ModGov-75 of CCS RM6259 vertical application solutions Framework Lot 4

Procurement Information

Contract awarded under the Framework Contract with the reference number RM6259 for the provision of Vertical Application Solutions / Lot 4

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078420
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/095376-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£12,800 Under £100K

Notice Dates

Publication Date
8 Oct 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Herefordshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HEREFORD
Postcode
HR4 0LE
Postcode Area
Hereford
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG11 Herefordshire, County of
Delivery Location
TLG11 Herefordshire, County of
Local Authority
Herefordshire, County of
Electoral Ward
Widemarsh
Westminster Constituency
Hereford and South Herefordshire

Supplier Information

Number of Suppliers
1
Supplier Name

Civica UK Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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