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Microsoft 365 Governance, Operating Model and AI Readiness Assessment

British Business Bank

This public procurement record has 1 release in its history.

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12 Oct 2026 at 16:26

UK7 - Contract Details Notice
Summary of the contracting process

British Business Bank Plc commissioned consultancy to assess its Microsoft 365 environment and readiness for AI-enabled services. The work covers the estate’s key services, usage, governance, ownership, controls and operational risks; supporting arrangements for service ownership, accountability and lifecycle management; and the operating model needed to manage Microsoft 365 sustainably. It also examines information architecture, content readiness, access controls and governance maturity, including constraints to safe adoption of Microsoft Copilot and other AI-enabled services. The consultancy is to assess the skills, roles, responsibilities, resources and specialist support required, then develop a target-state architecture, prioritised improvement roadmap options and an outline business case for future investment and delivery decisions. The requirement is systems and technical consultancy, delivered in the United Kingdom.

The procurement is complete and the contract is active. British Business Bank Plc selected Pieterse Consulting Digital Solutions Ltd. The contract was signed on 9 October 2026 and runs from 15 October 2026 to 14 April 2027. Its value is £78,950 excluding VAT (£94,740 including VAT). The procurement was a below-threshold process; the specific method is recorded as unknown. It was structured as a single lot. The published information does not set out award criteria or eligibility requirements, so the basis on which the supplier was evaluated cannot be described further.

This award shows demand from British Business Bank Plc for independent, end-to-end Microsoft 365 governance and AI-readiness consultancy. A credible competitor for a future requirement of this kind would need the capability to review Microsoft 365 services, usage, controls, ownership and operational risks, as well as governance, accountability and lifecycle management. Relevant expertise would span information architecture, content readiness, access controls and the safe adoption constraints of Microsoft Copilot and other AI-enabled services. The work also calls for the ability to assess operating-model needs, including skills, roles, responsibilities, resourcing and specialist support, and to turn findings into target-state architecture, prioritised improvement options and a business case. The selected supplier is an SME, showing that this consultancy requirement was delivered by a smaller specialist business.

How relevant is this notice?

Notice Information

Notice Title

Microsoft 365 Governance, Operating Model and AI Readiness Assessment

Notice Description

An independent assessment of the current Microsoft 365 estate, including key services, usage, governance, ownership, controls and operational risks. A review of the supporting governance arrangements, lifecycle management, service ownership, accountability and the future operating model required to sustainably manage Microsoft 365. Assessment of the information architecture, content readiness, access controls and governance maturity to identify constraints to safe adoption of Microsoft Copilot and wider AI-enabled services. Assess the skills, roles, responsibilities, resources and specialist support required to operate, govern and improve Microsoft 365 and related AI-enabled services. The requirement is to develop a target-state architecture, options for prioritised improvement roadmaps and an outline business case to support future investment and delivery decisions.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0785f5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/096256-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72220000 - Systems and technical consultancy services

72246000 - Systems consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£78,950 Under £100K

Notice Dates

Publication Date
12 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
15 Oct 2026 - 14 Apr 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
British Business Bank
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHEFFIELD,
Postcode
S1 2GQ
Postcode Area
Sheffield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
Not specified
Local Authority
Sheffield
Electoral Ward
City
Westminster Constituency
Sheffield Central

Supplier Information

Number of Suppliers
1
Supplier Name

PIETERSE CONSULTING DIGITAL SOLUTIONS LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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