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Smartbox

London Borough of Hackney

This public procurement record has 1 release in its history.

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14 Oct 2026 at 13:45

UK7 - Contract Details Notice
Summary of the contracting process

The London Borough of Hackney procured an artificial intelligence software service to redact personal information in subject access request (SAR) files and remove duplicate records. The requirement is for software and its supply, rather than general AI consultancy. Delivery is in London. The contract is titled Smartbox and covers one lot.

The procurement is complete and the contract is active. Hackney used a below-threshold limited competition. Gravicus Solutions Limited was selected as supplier. The contract was signed on 23 June 2026 and runs from 1 July 2026 to 30 June 2028. Its value is £29,000 excluding VAT (£34,800 including VAT). The published procurement data gives no separate award date or evaluation criteria.

This award shows Hackney’s demand for practical AI software that can support public-sector information handling: identifying and redacting personal data in SAR files, while also detecting and removing duplicate records. A credible competitor would need a product suited to processing sensitive case files, with reliable redaction and deduplication functions that can fit the council’s operational workflow. The successful supplier is a small business, indicating that this requirement was deliverable by an SME rather than requiring a large systems integrator. Suppliers focused on relevant software products and implementation or support for council users are the closest fit when Hackney next needs this specific capability.

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Notice Information

Notice Title

Smartbox

Notice Description

AI to redact personal info from SAR files and remove duplicates

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078796
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/097026-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72268000 - Software supply services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£29,000 Under £100K

Notice Dates

Publication Date
14 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jul 2026 - 30 Jun 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Hackney
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E8 1DY
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Hackney
Electoral Ward
Hackney Central
Westminster Constituency
Hackney South and Shoreditch

Supplier Information

Number of Suppliers
1
Supplier Name

Gravicus Solutions Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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