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Legal Matter Management System

Financial Ombudsman Service

This public procurement record has 1 release in its history.

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15 Oct 2026 at 15:18

UK7 - Contract Details Notice
Summary of the contracting process

Financial Ombudsman Service Limited bought software licences for a legal matter management system. The system is intended to manage and administer legal matters and the information associated with them. The purchase is software and information systems (CPV 48000000), rather than legal advisory services or casework delivery. The buyer is based in London; the procurement data does not identify a separate delivery location. The requirement covers one lot and is centred on licensing a system for the organisation’s legal matters. This is a business software requirement for suppliers serving legal teams with platforms that organise matter records and support the administration of related information.

The procurement is complete and the contract has been awarded to iManage EMEA Limited. The buyer used a below-threshold limited competition, with one lot. The contract was signed on 15 October 2026 and runs from 15 October 2026 to 14 October 2029. Its gross value is £207,717.34. The award is active, and the contract is active. The purchase was evaluated and awarded through the limited competition; the available process details do not state specific scoring criteria or eligibility requirements. The selected supplier is iManage EMEA Limited. This records the outcome of the procurement, rather than an opportunity to submit a bid for this contract.

This award demonstrates demand at the Financial Ombudsman Service for licensed legal matter management software to organise legal matters and associated information. Suppliers best placed to compete when this specific requirement returns will be software providers with a proven legal matter management platform, established licensing arrangements and the ability to support administration of matter records for an organisation with ongoing legal workloads. The buyer chose a supplier through limited competition, so a credible competitor would need to be identifiable and capable of responding through a restricted supplier selection route, rather than relying on an unrestricted open tender. The award went to iManage EMEA Limited, indicating that a specialist provider of legal information and matter-management software is well aligned with the requirement.

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Notice Information

Notice Title

Legal Matter Management System

Notice Description

Provision of software licences for a Legal Matters Management System for the management and administration of legal matters and associated information.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0788b9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/097573-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£207,717 £100K-£500K

Notice Dates

Publication Date
15 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
15 Oct 2026 - 14 Oct 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Financial Ombudsman Service
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 9SR
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

iManage EMEA Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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