This public procurement record has 1 release in its history.

Award

15 Oct 2026 at 16:04

Summary of the contracting process

Luton Council is buying a service to automate third-party software patch management using Microsoft Intune and Microsoft Configuration Manager, with Patch My PC identified as the solution. The work includes day-to-day technical support, escalation of issues to software vendors, software updates and maintenance, and knowledge transfer. This is an IT software-management and support service, rather than a purchase of general IT equipment. Delivery is for Luton Council in Luton, England. The requirement combines deployment and ongoing operation of patch-management automation with support and the transfer of knowledge to the council’s staff.

The procurement is complete and was awarded to Softcat Plc. The award was made on 14 October 2026, with a gross value of £42,120 (£35,100 excluding VAT). The contract is scheduled to run from 23 November 2026 to 22 November 2028, with two possible 12-month extensions, allowing it to continue until 22 November 2029. Luton Council used a below-threshold limited competition. The procurement was arranged as one lot, and one bid was received. The award is active; the contract signature was scheduled for 6 November 2026. No award evaluation criteria are stated in the published procurement data.

This award shows demand from Luton Council for automated third-party patching across Microsoft Intune and Configuration Manager, backed by continuing technical support. Suppliers competing for a future requirement of this kind would need practical capability with these Microsoft management platforms and the Patch My PC solution, including keeping third-party software current and maintained. Credible providers would also need to manage technical issues through to software vendors and support council staff through effective knowledge transfer. The delivery model combines software-management expertise with responsive operational support, rather than a one-off installation alone. The award went to a large supplier, and the single bid received indicates that only one supplier competed in this process; a future competitor would need to demonstrate it can deliver the combined service reliably for a council environment.

How relevant is this notice?

Notice Information

Notice Title

BT1920 Automate Third-Party Patch Management in Intune & Microsoft Configuration Manager - Patch My PC

Notice Description

Automate Third-Party Patch Management in Intune & Microsoft Configuration Manager - Patch My PC. The service will include provision of day-to-day technical support, vendor escalation management, software updates and maintenance, and knowledge transfer activities.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0788d6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/097622-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£35,100 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
15 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
14 Oct 20261 weeks ago
Contract Period
23 Nov 2026 - 22 Nov 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Luton Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LUTON
Postcode
LU1 2BQ
Postcode Area
Luton
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH21 Luton
Delivery Location
Not specified

Local Authority
Luton
Electoral Ward
Central
Westminster Constituency
Luton South and South Bedfordshire

Supplier Information

Number of Suppliers
1
Supplier Name

Softcat Plc

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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