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Engagement Platform

NHS DEVON INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

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19 Oct 2026 at 15:05

UK7 - Contract Details Notice
Summary of the contracting process

NHS Devon Integrated Care Board procured a cloud-based engagement platform to support several strands of its current engagement work. The requirement is for a software platform rather than consultancy or physical works, with delivery across Devon. NHS South Central and West CSU managed the procurement as a call-off for the Board. The platform is intended to provide digital support for engagement activity; the published scope does not detail specific features or user groups.

The procurement is complete and the contract was awarded to Granicus-Firmstep Limited. It was a single-lot, below-threshold call-off from the G Cloud 14 framework, using a selective route rather than an open competition. The contract was signed on 16 October 2026 and runs from 19 October 2026 to 30 September 2029, with an optional 12-month extension. Its value is £90,833 excluding VAT (£109,000 including VAT). No award date or evaluation criteria are stated in the published procurement details.

For suppliers assessing comparable NHS Devon requirements, this award shows demand for a cloud-based platform that can support multiple engagement workstreams. A credible competitor would need to offer suitable engagement software as a managed cloud service and demonstrate that it can support the Board’s range of current activity. The route used was a call-off from a government cloud software framework, so experience of framework-based public sector supply and the ability to meet framework terms would be commercially relevant. The selected supplier is a small or medium-sized business, indicating that this scale of platform requirement can be served by an SME; suppliers should be able to sustain delivery and support across the contract term and any extension.

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Notice Information

Notice Title

Engagement Platform

Notice Description

NHS Devon sought to procure provision of a cloud-based engagement platform to support multiple streams of current engagement work. NB. this contract has been called off from G Cloud 14 (RM1557.14) Lot2, prior to its expiry (FTS will only show G Cloud 15 for selection).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078b00
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/098588-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Below threshold - award under framework
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£90,833 Under £100K

Notice Dates

Publication Date
19 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
19 Oct 2026 - 30 Sep 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS DEVON INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EXETER
Postcode
EX2 5AZ
Postcode Area
Exeter
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
Not specified
Local Authority
Exeter
Electoral Ward
Priory
Westminster Constituency
Exeter

Supplier Information

Number of Suppliers
1
Supplier Name

Granicus-Firmstep Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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