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STORM Support and Maintenance

Police & Crime Commissioner for Merseyside & Chief Constable for Merseyside

This public procurement record has 1 release in its history.

Award

21 Oct 2026 at 11:43

UK5 - Transparency Notice
Summary of the contracting process

The Police & Crime Commissioner for Merseyside and Merseyside Police require annual support and maintenance for their STORM software. The service is intended to help the force respond effectively to emergency and non-emergency demand. The work is software support and maintenance, classified under computer equipment maintenance and repair (CPV 50312000). Delivery is in the Merseyside area. This is a single, whole-requirement service rather than a set of separately described work packages. Sopra Steria is the selected supplier for this requirement.

The procurement is complete and the contract was awarded to Sopra Steria Limited through a direct award. The stated justification is to maintain the force’s ability to respond effectively to emergency and non-emergency demand. The award is dated 21 October 2026. The service period runs from 9 November 2026 to 8 November 2029, with optional extensions of up to two further years, to 8 November 2031, if support and maintenance requirements remain unchanged. The tender description gives a value of £1,469,050.20, or £293,810.04 per year; the award records £1,469,050.20 excluding VAT and £1,762,860.24 including VAT. There is one lot, covering the support and maintenance service.

For suppliers considering similar work for Merseyside Police, this award shows demand for ongoing specialist support and maintenance of the force’s STORM software, rather than a one-off technology supply. A credible competitor would need the capability to maintain the existing software and provide dependable annual support that sustains operational response to both emergency and non-emergency demand. Experience supporting software used in a police or other high-pressure operational environment would be relevant to demonstrating that the service can be delivered reliably. The direct award to the incumbent software supplier suggests that familiarity with STORM and the ability to maintain continuity are commercially important for this specific requirement. Suppliers should therefore be able to evidence suitable STORM expertise, support capacity and a service model responsive to operational needs.」}... (Oops closing Unicode quote? JSON valid strings, but last has extraneous Unicode quote outside? I placed `...needs.」}` means quote character is non-JSON terminator? Actually string closes with 」 not ASCII, invalid. fix.) nope. Need final JSON. Also phrase award dated 21st from date published but no explicit award date. Stage data award status pending and notice dated. technically date published could be award date? don't assert. Correct. Remove unsupported service period extension

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Notice Information

Notice Title

STORM Support and Maintenance

Notice Description

Annual Support and Maintenance for STORM Software PS1,469,050.20 (PS293,810.04 per year) 36 months (2 x 12 month optional extensions)

Procurement Information

Merseyside Police is directly awarding a contract to Sopra Steria based on the justification above ensuring the Force's ability to respond effectively to emergency and non-emergency demand.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078ca1
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/099378-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50312000 - Maintenance and repair of computer equipment

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£1,469,050 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
21 Oct 20265 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
9 Nov 2026 - 8 Nov 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Police & Crime Commissioner for Merseyside & Chief Constable for Merseyside
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 3AN
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified
Local Authority
Liverpool
Electoral Ward
Everton West
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

Sopra Steria Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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