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Request for Information - Integrated Clinical, Booking and Activity Management Software

Liverpool John Moores University

This public procurement record has 1 release in its history.

Planning

21 Oct 2026 at 15:17

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Liverpool John Moores University is exploring an integrated cloud-based clinical and activity management system. It wants a flexible, scalable and secure solution bringing together appointment and activity booking, electronic patient records, payments and invoicing, with telehealth as an optional capability. The system would support university staff, clinical practitioners, administrators, students carrying out supervised clinical work, external users and organisational customers. The requirement covers two areas: public-facing health clinics, including osteopathy, physiotherapy and cardiovascular screening; and wider faculty commercial activity, such as continuing professional development courses, workshops, equipment hire and laboratory bookings. The software is intended for delivery and use in the Liverpool John Moores University setting in Liverpool.

This is a planning-stage request for information and preliminary market engagement, not an invitation to tender. The university is seeking market input to understand available solutions, their functionality and suitability, and potential costs. It has not yet settled the procurement procedure or evaluation basis. The market engagement response is expected by 6 November 2026; this is a consultation date, not a bid deadline. The stated £50,000 figure is expressly not an applicable procurement value: it has been included only because a figure is required, while the university investigates potential costs. The anticipated contract period is 1 April 2027 to 31 March 2030, with a possible extension taking the maximum period to 31 March 2031. The requirement is presented as two service areas, but no separate lots are identified.

This engagement is most relevant to suppliers of integrated cloud software for clinical operations and commercial activity management, particularly providers able to bring patient records, bookings, payments and invoicing into one system. Suppliers with optional telehealth capability may also be well placed to respond. The solution needs to be adaptable across public-facing health clinics and a broader mix of faculty services, including courses, workshops, equipment hire and laboratory bookings. It should be capable of serving university employees and practitioners, supervised student users, members of the public and organisational customers, with appropriate security and scope to scale across these different activities. Small and medium-sized businesses and voluntary, community or social enterprises are identified as suitable participants. The buyer is using engagement to test the market and inform its understanding of functionality, suitability and costs before any future competition. No particular accreditation or prior experience requirement is stated.

How relevant is this notice?

Notice Information

Notice Title

Request for Information - Integrated Clinical, Booking and Activity Management Software

Notice Description

LJMU is undertaking preliminary market engagement to explore the availability, functionality and suitability of cloud-based solutions capable of supporting a range of clinical, educational, professional development and income-generating activities. We are seeking to understand the market's capability to provide a flexible, scalable and secure digital solution that integrates appointment and activity booking, electronic patient records, payment and invoicing functionality and optional telehealth capabilities. LJMU anticipates that the system may be used by academic staff, clinical practitioners, administrative teams, students undertaking supervised clinical activity, external service users and organisational customers. For the purposes of this exercise the requirement is presented in two areas. Area A covers clinical services delivered through the University's public-facing health clinics, such as osteopathy, physiotherapy and cardiovascular screening. Area B covers wider commercial activity across the faculty, such as CPD courses, workshops, equipment hire and laboratory bookings. the value stated in this notice is not applicable, we are obliged to place a figure, however we are conducting this RFI to understand potential costs

Planning Information

The RFI document is located here https://supplier.in-tend.co.uk/ljmu/home Please register on this portal, please do not contact the buyer by tel or email we are unable to respond

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078d1a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/099596-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
£50,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Oct 20265 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Apr 2027 - 1 Apr 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Liverpool John Moores University
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 5AH
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLD7 Merseyside
Local Authority
Liverpool
Electoral Ward
Brownlow Hill
Westminster Constituency
Liverpool Riverside

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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