Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

RentSense Data Analytical Service

LONDON BOROUGH OF HAVERING

This public procurement record has 1 release in its history.

Award

22 Oct 2026 at 12:11

Award Notice
Summary of the contracting process

London Borough of Havering procured Mobysoft RentSense, a rent-arrears analytics software service, to support residents in arrears and help the council recover income. The requirement is for continued use of the existing Mobysoft RentSense service, rather than a broader housing or software systems project. Delivery is for the council in Romford, serving the London Borough of Havering. The software is intended to support the council’s work with residents who owe rent and its income recovery activity.

The procurement is complete and was awarded to Mobysoft Limited; the contract is active and was signed on 21 October 2026. The contract value is £144,000. The stated service term is two years, with an option to extend for a further 12 months. Havering used a limited award procedure without publishing a prior competition, on the stated basis that technical reasons meant the requirement could be supplied only by a particular operator. One bid was recorded. The lot’s award criterion was price. The council’s rationale cited the work needed to assess alternatives and compatibility with its Housing Management System, and risks of transition, training costs and reduced arrears recovery efficiency.

For suppliers assessing comparable future work from Havering, this award shows demand for rent-arrears analytics that supports resident engagement and council income recovery. A credible alternative would need to demonstrate compatibility with the council’s Housing Management System and a practical transition that limits implementation disruption, training requirements and any reduction in arrears recovery performance. The incumbent’s position was supported by the council’s stated concern that replacing RentSense would require market and vendor evaluation and a phased changeover. Suppliers should be able to evidence that their service can maintain effective arrears support while fitting established housing-management processes; price was the recorded award criterion. The contract went to an SME provider, showing that this requirement was delivered by a specialist supplier rather than necessarily requiring a large systems integrator.

How relevant is this notice?

Notice Information

Notice Title

RentSense Data Analytical Service

Notice Description

This proposal will agree to the Mobysoft Rent Sense contract for two years, to allow us to continue supporting residents in rent arrears and generating income for the Council.

Lot Information

Lot 1

This proposal will agree to the Mobysoft Rent Sense contract for two years, to allow us to continue supporting residents in rent arrears and generating income for the Council.

Options: 12 months extension

Procurement Information

Procuring an alternative rent analytics software instead of Mobysoft would require a thorough evaluation of market options, vendor capabilities, and integration compatibility with the Council's Housing Management System. Transitioning to a new provider could result in implementation delays, additional training costs, and a temporary drop in arrears recovery efficiency. It would then require phasing out by 2028.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078dca
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/099927-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£144,000 £100K-£500K

Notice Dates

Publication Date
22 Oct 20264 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HAVERING
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ROMFORD
Postcode
RM1 4GR
Postcode Area
Romford
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI52 Barking & Dagenham and Havering
Delivery Location
TLI London
Local Authority
Havering
Electoral Ward
Marshalls & Rise Park
Westminster Constituency
Romford

Supplier Information

Number of Suppliers
1
Supplier Name

Mobysoft Ltd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...