Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Openscape software upgrade

Police & Crime Commissioner for Merseyside & Chief Constable for Merseyside

This public procurement record has 1 release in its history.

Award

22 Oct 2026 at 16:04

UK7 - Contract Details Notice
Summary of the contracting process

The Police & Crime Commissioner for Merseyside and Chief Constable for Merseyside bought professional services to upgrade its Openscape telephone software from version 10 to version 12, together with software assurance (SWA). The requirement is telephone network maintenance and upgrade services, intended to support the force’s communications software. Delivery is in Merseyside, England. The buyer is based in Liverpool.

The procurement is complete and the contract has been awarded to Virgin Media Business Limited. The contract was signed on 22 October 2026 and runs from 22 October 2026 to 16 January 2028. Its value is £123,429.40 excluding VAT (£148,115.28 including VAT). The original requirement described software assurance from 17 January 2025 to 16 January 2028 and gave a value of £123,430.91. It was a below-threshold procurement, with the specific procedure not identified. There was one lot. The available information identifies the award and supplier but does not state an evaluation basis.

This award shows demand from Merseyside’s police organisations for specialist support upgrading and maintaining Openscape telephone systems, including software assurance. Virgin Media Business Limited was selected to move the software from version 10 to version 12, so a credible competitor for a comparable future requirement would need relevant Openscape upgrade expertise, the ability to provide associated professional services and software assurance, and capacity to deliver support across the contract term. Experience maintaining telephone network systems would also be directly relevant. The purchase was handled below the formal threshold, so suppliers should be prepared for a below-threshold procurement route. The award provides a clear indication of the incumbent supplier and the specific technology and service combination the buyer chose.

How relevant is this notice?

Notice Information

Notice Title

Openscape software upgrade

Notice Description

Virgin Media to facilitate Openscape upgrade (professional services) upgrade from V10 software to V12 software Upgrade Professional Services with Purchase of SWA from 17th January 2025 to 16th January2028 PS123,430.91

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078e3d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/100136-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50334110 - Telephone network maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£123,429 £100K-£500K

Notice Dates

Publication Date
22 Oct 20264 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
22 Oct 2026 - 16 Jan 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Police & Crime Commissioner for Merseyside & Chief Constable for Merseyside
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 3AN
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified
Local Authority
Liverpool
Electoral Ward
Everton West
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

Virgin Media Business

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...