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Legal Services Case Management System

The North Yorkshire Council

This public procurement record has 1 release in its history.

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26 Oct 2026 at 09:55

Award Notice
Summary of the contracting process

North Yorkshire Council bought a legal case management system, comprising legal case management software and support services. The system is for the Council’s legal casework. The procurement is categorised as goods, although the lot also includes support services. Delivery is in North Yorkshire. The selected supplier, Iken Business Limited, is based in Bristol. The requirement is therefore relevant to providers of legal-sector case management platforms able to supply and support software for a local authority. The purchasing organisation is North Yorkshire Council, a local authority headquartered in Northallerton.

The procurement is complete and the contract was awarded to Iken Business Limited. The contract value is £317,117.20. It was signed on 23 October 2026. The contract period is not stated in the published data. The requirement was procured as a single lot through a call-off from the Crown Commercial Service G-Cloud 14 framework, without a separate competition. The lot’s sole stated award criterion was price. The lot is recorded as cancelled, while the award and contract are recorded as active; no cancellation reason is given. The tender status is complete. One bid was recorded for the lot, from an SME.

For suppliers tracking North Yorkshire Council’s legal technology requirements, this award provides evidence of demand for a legal case management platform bundled with support services, procured through the G-Cloud framework. A future competitor would need to offer software suited to managing the Council’s legal casework and the support capability to maintain and assist users of that system. The recorded evaluation basis was price, so competitive pricing would be important alongside a credible fit with the requirement. The successful supplier is an SME, and the single bid recorded indicates that a supplier of modest scale was capable of meeting this requirement. Providers of legal case management software and associated support, particularly those able to supply through the relevant framework route, are the closest match.

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Notice Information

Notice Title

Legal Services Case Management System

Notice Description

Provision of the legal case management system for North Yorkshire Council

Lot Information

Lot 1

Legal case management software and support services

Options: Optional extension: 23 October 2029- 22 October 2030

Procurement Information

The contract was awarded under the Crown Commercial Service G-Cloud 14 Framework Agreement (RM1557.14), established in accordance with the Public Contracts Regulations 2015. The call-off contract was awarded in accordance with the framework rules and no separate contract notice or further competition was required

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078fce
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/100843-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£317,117 £100K-£500K

Notice Dates

Publication Date
26 Oct 2026Yesterday
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The North Yorkshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORTHALLERTON
Postcode
DL7 8AD
Postcode Area
Darlington
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE22 North Yorkshire
Delivery Location
TLE2 North Yorkshire
Local Authority
North Yorkshire
Electoral Ward
Romanby
Westminster Constituency
Richmond and Northallerton

Supplier Information

Number of Suppliers
1
Supplier Name

Iken Business Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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