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Dispatch & Logistics Software (ii)

NHS Wales Shared Services Partnership-Procurement Services

This public procurement record has 1 release in its history.

Award

26 Oct 2026 at 17:11

Award Notice
Summary of the contracting process

NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, procured dispatch and logistics software for Health Courier Services. The requirement is for a computer-aided dispatch, logistics management and scheduling system to plan, allocate, monitor and report logistics activity across NHS Wales. The software is intended to support healthcare courier operations, including critical logistics services. Delivery is for Health Courier Services in Wales. This is a specialist software and logistics-management requirement, rather than a general courier service or a purchase of transport vehicles.

The procurement is complete and the contract was awarded to Cleric Computer Services Limited. The contract was signed on 14 October 2026 and is active, with a value of £479,862.47. The procurement used a limited procedure without a prior call for competition; the stated rationale was that technical reasons meant only a particular supplier could provide the services. The buyer received one bid. The evaluation listed quality as pass/fail and price as weighted at 100. The requirement was arranged as one lot, which is recorded as cancelled, although the award and active contract are also published for that lot. The contract period is not stated.

The award demonstrates demand from NHS Wales for an integrated computer-aided dispatch, logistics management and scheduling solution for Health Courier Services. Suppliers competing for a future requirement would need to show that their software can support end-to-end planning, allocation, monitoring and reporting of courier logistics across NHS Wales, with the robustness required for critical healthcare operations. Operational visibility, efficiency and auditability were explicit aims, so credible evidence of delivering these outcomes in comparable logistics settings would be relevant. The buyer used a route justified by a lack of competition for technical reasons, and the award attracted one bid. A supplier would therefore need to demonstrate distinctive technical capability and a clear fit with the existing operational requirement, as well as the capacity to support a system used across Wales.

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Notice Information

Notice Title

Dispatch & Logistics Software (ii)

Notice Description

Dispatch & Logistics Software for Health Courier Services (HCS).

Lot Information

Lot 1

Health Courier Services (HCS) requires a robust Computer Aided Dispatch (CAD), logistics management and scheduling solution capable of managing the planning, allocation, monitoring and reporting of logistics activities across NHS Wales.

Procurement Information

To support critical operations, improve operational visibility, efficiency, auditability, and the management of critical healthcare logistics services. HCS required a robust Computer Aided Dispatch (CAD), logistics management and scheduling solution capable of managing the planning, allocation, monitoring and reporting of logistics activities across NHS Wales.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-07909e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/101253-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212100 - Industry specific software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£479,862 £100K-£500K

Notice Dates

Publication Date
26 Oct 2026Yesterday
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Wales Shared Services Partnership-Procurement Services
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF15 7QZ
Postcode Area
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
TLL Wales
Local Authority
Rhondda Cynon Taf
Electoral Ward
Taff's Well
Westminster Constituency
Cardiff North

Supplier Information

Number of Suppliers
1
Supplier Name

Cleric Computer Services Ltd

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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