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REVISED CREDIT UNION INCENTIVE SERVICE IN HARTLEPOOL

Hartlepool Borough Council

This public procurement record has 1 release in its history.

Tender

27 Oct 2026 at 11:11

UK4 - Tender Notice
Summary of the contracting process

Hartlepool Borough Council is commissioning a credit union incentive service for Hartlepool residents. The service is intended to encourage residents to save and strengthen their financial resilience, helping them manage unexpected costs or income loss and reducing reliance on emergency support. It forms part of the Council’s delivery of the Crisis Resilience Fund, which combines immediate crisis support with longer-term prevention. The work sits across financial services and community support, including banking and investment services. Delivery is in Hartlepool, England.

The Council invited offers through a below-threshold open competition. The tender set a submission deadline of 19 November 2026 at 14:00 UTC. The contract period is 1 January 2027 to 31 March 2029. The stated gross contract value is £148,000. This is a single-lot procurement, with evaluation weighted 90% to quality and 10% to social value. Electronic submission was permitted through the stated procurement portal. The requirement is for a credit union service that incentivises saving among local residents, supporting the Council’s wider crisis resilience work.

The opportunity suits credit unions and other providers able to design and deliver a practical savings incentive for residents, with a clear focus on improving financial resilience. Relevant suppliers will need to connect financial services with community-facing support, encourage saving behaviour and help people prepare for financial shocks. The stated evaluation places most weight on quality, so a strong delivery model and evidence that the service can meet residents’ needs are central; social value also forms part of the assessment. Small and medium-sized businesses and voluntary, community and social enterprises are identified as suitable participants. The service is local in reach, making experience working with residents and community support networks in Hartlepool relevant.

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Notice Information

Notice Title

REVISED CREDIT UNION INCENTIVE SERVICE IN HARTLEPOOL

Notice Description

The Crisis Resilience Fund (CRF) is a national funding programme for local authorities in England, launched on 1 April 2026 and running to 31 March 2029. The primary objective of CRF is to firstly provide a safety net for those on low incomes who encounter a financial shock. A financial shock is a sudden, unexpected expense or drop in income that can place pressure on their budget and wellbeing Secondly, is to invest in building local financial resilience to enable individuals and communities to better deal with crises in the long-term, reducing crisis need. Providing timely support so that people can manage pressures, maintain control and avoid being pushed into crisis or prevent crises from escalating The CRF replaces the Household Support Fund (HSF) with the explicit intention of moving from short-term crisis mitigation towards prevention, financial resilience, and reduced reliance on emergency support. The Council will deliver CRF services internally through the Welfare Support Team and through a range of commissioned provider services that will provide effective crisis support, improve individual's financial resilience and bolster the local support landscape. This Contract is to commission a Credit Union service to incentivise saving behaviour amongst Hartlepool residents enabling service users to Improve financial resilience.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0790ec
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/101418-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

66100000 - Banking and investment services

85320000 - Social services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£148,000 £100K-£500K
Lots Value
£148,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 Oct 20266 days ago
Submission Deadline
19 Nov 20263 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jan 2027 - 31 Mar 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Hartlepool Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HARTLEPOOL
Postcode
TS24 8AY
Postcode Area
Cleveland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC31 Hartlepool and Stockton-on-Tees
Delivery Location
TLC11 Hartlepool and Stockton-on-Tees
Local Authority
Hartlepool
Electoral Ward
Victoria
Westminster Constituency
Hartlepool

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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