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PRO005184-Services-Framework-Cloud-based video knowledge capture and platform

United Utilities Water Limited

This public procurement record has 1 release in its history.

Planning

28 Oct 2026 at 11:05

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

United Utilities Water Limited is exploring cloud-based video knowledge-capture software and an associated platform for organisational learning, knowledge sharing and continuous improvement. The service is expected to let staff record and submit short video observations, experiences and learning insights from mobile and desktop devices. It must support secure video upload, storage, management, tagging, categorisation and search, with workflows, prompts and templates to structure submissions. Other requirements include analytics and reporting, role-based user access, and integration with existing enterprise systems such as learning-management and collaboration tools. The service also covers platform licences, cloud hosting, backup and disaster recovery, maintenance, updates and service-desk support. Delivery is for use across the United Kingdom, through a secure web-based interface accessible on standard organisational devices, including iOS and Android devices.

This procurement is at the planning stage: United Utilities is exploring the market, and there is no invitation to tender yet. The buyer expects to publish a further notice by 14 December 2026. Preliminary market engagement is scheduled through 10 November 2026. The expected procurement is a services framework, with one lot. Its planned contract period is 1 April 2027 to 31 March 2030, with a possible extension to 31 March 2035. The published estimated value is £0. The lot is identified as suitable for small and medium-sized enterprises. No award method or evaluation criteria have been set out at this planning stage.

This will suit software providers with a cloud-based video platform that can support secure capture and management of user-generated short-form video, as well as structured knowledge workflows and search. Relevant strengths include UK data-protection-aware hosting, resilient storage, backup and disaster recovery, analytics and dashboard reporting, and role-based administration. Suppliers able to integrate with enterprise learning-management and collaboration systems, and provide ongoing software maintenance, updates and service-desk support, are likely to be well placed. The buyer is seeking solutions that turn staff observations and experience into structured, searchable learning insights, with access from both desktop and mobile devices. The lot is marked as suitable for SMEs, so smaller specialist providers may also find the planned framework relevant.

How relevant is this notice?

Notice Information

Notice Title

PRO005184-Services-Framework-Cloud-based video knowledge capture and platform

Notice Description

We are exploring the market to see what software solutions are available that enable the secure capture, upload, management, and analysis of short-form video content to support organisational learning, knowledge sharing, and continuous improvement. The platform shall allow users to record and submit video observations, experiences, and learning insights via mobile and desktop devices, with functionality to structure content through workflows, prompts, and templates. The service must include: * Platform access and licensing * Secure cloud hosting, including data storage, backup, and disaster recovery provisions in line with UK data protection requirements * Video capture and management capabilities, including upload, tagging, categorisation, and search functionality * Workflow and configuration tools to support structured knowledge capture aligned to business processes * Analytics and reporting functionality, including dashboards and insight generation from submitted video content * User management and access controls, including role-based permissions * Integration capabilities with existing enterprise systems where required (e.g. learning management systems, collaboration tools) * Ongoing maintenance, support, and updates, including service desk provision * The software should be provided via a secure web-based interface, accessible on standard organisational, e.g. devices iOS and Android devices.

Planning Information

https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=110493&TID=100115502&B=

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-079224
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/101941-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

48510000 - Communication software package

48780000 - System, storage and content management software package

72000000 - IT services: consulting, software development, Internet and support

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Oct 20265 days ago
Submission Deadline
Not specified
Future Notice Date
14 Dec 20262 months to go
Award Date
Not specified
Contract Period
1 Apr 2027 - 31 Mar 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
United Utilities Water Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WARRINGTON
Postcode
WA5 3LP
Postcode Area
Warrington
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD61 Warrington
Delivery Location
TLD North West (England)
Local Authority
Warrington
Electoral Ward
Great Sankey North and Whittle Hall
Westminster Constituency
Warrington South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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