Award

STAR - Tenant Satisfaction Survey

MERTHYR VALLEYS HOMES

This public procurement record has 1 release in its history.

Summary of the contracting process

Merthyr Valleys Homes is seeking a qualified consultant to conduct a Tenant Satisfaction Survey using the STAR methodology, aimed at tenants living within Merthyr Tydfil. This tender falls under the services category and is currently in the Award stage, following a successful contract awarded to Arp Research Ltd on 30th October 2018. The contract is active with a duration of three years, extendable for an additional two years. Interested parties can contact Nicola Aubrey, the Policy & Performance Manager, for further information.

This tender presents an excellent opportunity for businesses specialising in customer satisfaction surveys and consultancy services, particularly those experienced with tenant engagement and research methodologies. Companies looking to expand their client base within the public sector, especially in housing associations, would find this project aligns well with their capabilities. With six bids received, the competition reflects a vibrant market, encouraging innovative solutions that can enhance tenant satisfaction.

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Notice Title

STAR - Tenant Satisfaction Survey

Notice Description

Invitation to TenderSTAR Tenant Satisfaction SurveyMerthyr Valleys Homes is a stock transfer organisation that owns and manages around 4,100 homes for rent across the County Borough of Merthyr Tydfil. It is Wales' first tenant and employee mutual housing association.Merthyr Valleys Homes is looking to appoint a suitably qualified and experienced consultant to undertake a tenant satisfaction survey using the STAR methodology for tenants living in Merthyr Tydfil.The contract duration will be for a period of three years, with the option to extend for a further two years.To express an interest in applying for this project, please contact Nicola Aubrey, Policy & Performance Manager on 01685 727762.All tender submissions must be received by no later than 12.00noon on Monday 8 October 2018.

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-085416
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=085416
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
S2W Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
11 Jul 20223 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Oct 20187 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
MERTHYR VALLEYS HOMES
Contact Name
Nicola Aubrey
Contact Email
nicola.aubrey@mvhomes.org.uk
Contact Phone
+44 1685727762

Buyer Location

Locality
MERTHYR TYDFIL
Postcode
CF48 1HA
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
Not specified

Local Authority
Merthyr Tydfil
Electoral Ward
Cyfarthfa
Westminster Constituency
Merthyr Tydfil and Aberdare

Supplier Information

Number of Suppliers
1
Supplier Name

ARP RESEARCH

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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