Planning

Housing Repairs and Maintenance Software Solution

DENBIGHSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Summary of the contracting process

Denbighshire County Council is in the planning stage of a procurement process for a "Housing Repairs and Maintenance Software Solution." This initiative, aimed at modernising the council’s housing maintenance department, is classified under the goods category with a focus on software packages and information systems. The council intends to issue invites to tender on or shortly after 14th February 2022, with interested suppliers encouraged to participate in demonstrations during the week of 10th January 2022. The main contact for this procurement is Lee Evans, and all communications should be directed to the council’s procurement office located at Wynnstay Road, Ruthin, LL15 1YN.

This tender provides a significant opportunity for software development companies that specialise in ready-made solutions for asset management, contractor management, and customer satisfaction systems. Businesses that can deliver user-friendly software capable of interfacing with existing systems, such as the council's Open Housing solution provided by Capita, will be particularly well-suited to compete. Additionally, companies offering support services, customisation options, and advanced data management capabilities stand to benefit from this engagement, fostering growth by establishing long-term partnerships with the public sector.

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Notice Title

Housing Repairs and Maintenance Software Solution

Notice Description

Denbighshire County Council Housing Maintenance Department are undertaking a market engagement exercise with regards to a Repairs and Maintenance software solution.We are looking for an "off the shelf" user friendly, modern solution and not looking for a system development opportunity.We are looking to engage the market for supply of a software solution that would meet the following requirements:Software requirements* Record requests for and manage the progression of repairs (as a minimum)* Asset Database* Voids Management* Dashboards & Reporting* Contractor Management* Planned Maintenance* Compliance* Work planning* Materials Management* Customer Satisfaction - Surveys, compliment and complaints* Tenant Portal* Contractor Portal* Document Storage* Finance - Job costing and ledger/PO dataHousing System* Must interface with the Councils current housing management solution which is Open Housing provided by Capita.Desirable* Integrated device tracking for personal safety* 24hr support* Easily customisable surveys and reports* Ability to create work groups within the system* Option to inform tenant when operative will arriveDemonstrationsAs part of our market research we will be inviting demonstrations week commencing 10th January 2022NOTE: To register an interest please e-mail procurement@denbighshire.gov.uk

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-116406
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=116406
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
S2W Notice - Website Prior Information Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Dec 20214 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DENBIGHSHIRE COUNTY COUNCIL
Contact Name
Lee Evans
Contact Email
Not specified
Contact Phone
Not specified

Buyer Location

Locality
RUTHIN
Postcode
LL15 1YN
Post Town
Llandudno
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL33 Conwy and Denbighshire
Delivery Location
Not specified

Local Authority
Denbighshire
Electoral Ward
Ruthin
Westminster Constituency
Clwyd East

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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