Award

Mystery Shopper Surveys

TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)

This public procurement record has 2 releases in its history.

Summary of the contracting process

The Transport for Wales Rail Limited is looking for service providers to conduct 50 Mystery Shopper Surveys across their network. The procurement process is currently at the award stage, with Esa Retail being awarded the contract on 8th August 2022. The surveys fall under the services category, with the contracting authority based in Rhondda Cynon Taf, UK. This opportunity was awarded with a tender initiation type.

This tender for Mystery Shopper Surveys offers business growth opportunities for companies specializing in customer survey services within the transport industry. Being in the services category, businesses with a track record in providing similar services are well-suited to compete. The completion deadline for submissions was 15th June 2022, and the contract was signed on 8th August 2022.

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Notice Title

Mystery Shopper Surveys

Notice Description

Transport for Wales Rail Ltd (TfW) are seeking proposals for the provision of 50 Mystery Shopping Surveys across the network.For more information please refer to Sub-Threshold ITT - MSS.

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-121779
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=121779
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
S2W Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79342310 - Customer survey services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Nov 20223 years ago
Submission Deadline
15 Jun 2022Expired
Future Notice Date
Not specified
Award Date
8 Aug 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)
Contact Name
Hannah Noyce
Contact Email
Not specified
Contact Phone
+44 2920720500

Buyer Location

Locality
RHONDDA CYNON TAF
Postcode
CF37 4TH
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
Not specified

Local Authority
Rhondda Cynon Taf
Electoral Ward
Pontypridd Town
Westminster Constituency
Pontypridd

Supplier Information

Number of Suppliers
1
Supplier Name

ESA RETAIL

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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