Award

SALUD Upgrade to Browser Dental Management System

NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

This public procurement record has 2 releases in its history.

Summary of the contracting process

The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, has completed a procurement process for the SALUD Upgrade to Browser Dental Management System. The procurement was managed by the NHS Wales Shared Services Partnership-Procurement Services in St Asaph, UK. The industry category is Health, and the procurement method used was a limited Award procedure without prior publication of a call for competition. The objective was to upgrade the existing Dental SALUD servers to the SALUD Patient Management System. The contract was signed on 20th February 2023, with a contract value of £223,600 GBP.

This tender presents an opportunity for businesses providing IT solutions or services in the healthcare sector to engage with the Cardiff & Vale University Health Board. The procurement stage has already been completed, offering a clear pathway for businesses to understand the current status of the contract. Specifically, companies specializing in healthcare software integration, patient management systems, or IT solutions for hospital-based services would be well-suited to compete for similar opportunities. The nature of the procurement, focusing on upgrading an existing system and the potential for future projects in NHS clinics, highlights a long-term partnership potential for suitable businesses.

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Notice Title

SALUD Upgrade to Browser Dental Management System

Notice Description

This procurement is for the upgrade of the Dental SALUD servers for an existing software solution of which is fully compatible and integrated within our IT networks and server.

Lot Information

Lot 1

The SALUD management tool currently provided by Two Ten Health is already integrated into Cardiff & Vale University Health Board. The existing SALUD Dental Patient Management System has been in use by the Dental Directorate since 2009 and provides an integrated electronic patient record for patients treated and providing an effective management tool. Currently only the under graduate students use this programme, however the Health Board wish to extend this for NHS clinics and will replace the traditional paper dental record which will allow all the benefits of e-referral, viewing of patient records from any of the 3 dental sites with radiology images being stored in one place. The Dental Directorate within C&V UHB seeks a specialised, flexible and upgradeable dental management functionality combined with specialist charts and seamless integrations into UHB systems in use, allowing for a comprehensive electronic dental record (EDR). This procurement is for the upgrade of the dental SALUD servers for an existing software solution of which is fully compatible and integrated within our IT networks and server.

Procurement Information

In 2009, a dental management system was procured via the Official Journal of the European Union (OJEU) that would provide an electronic dental record for all patients seen and treated at the Dental Directorate. The Tender was awarded to Two-Ten-Health and from this, Cardiff & Vale UHB have invested and embedded the SALUD system into University Dental Hospital (UDH), St Davids Hospital Dental Outreach Unit and Mountain Ash YCC Dental Outreach Unit. In addition, all staff have become familiar with the software. At the time of investing in SALUD other systems were explored, however, neither were suitable for hospital-based services such as orthodontics and oral surgery and maxilla facial. In addition, there was limitations in areas relating to the management of students and trainees. Being the leading University Dental Hospital in Wales, this is an essential requirement for successful delivery of service. At present, only the under graduate students use this programme, however the Health Board wish to extend this for NHS clinics and will replace the traditional paper dental record which will allow all the benefits of e-referral, viewing of patient records from any of the 3 dental sites with radiology images being stored in one place. The current software has a complex user interface and is difficult to navigate where the operator has to open multiple screens to enter patient treatment data. The software is unstable and 'clunky' and the user very often has to log in and out several times to be recognised and to find their patient, hence the urgent requirement to upgrade this system. Based on the information outlined in this notice, Cardiff & Vale UHB would like to to upgrade the existing Dental Management System to the future proofed SALUD Patient Management System that will provide the Dental Directorate and Dental University with an integrated stable web browser based patient record for patient's treatment providing an effective management tool, which will improve the service and aid student education. As detailed, due to the exclusivity of the software already installed no other supplier is able to upgrade our current integrated system. The SALUD system is fully integrated into CAV systems, staff, students and clinicians are fully trained and conversant on the use of this software.

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-129391
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=129391
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48100000 - Industry specific software package

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£223,600 £100K-£500K

Notice Dates

Publication Date
14 Mar 20232 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
20 Feb 20233 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)
Contact Name
Rose McGuinness
Contact Email
rose.mcguiness@wales.nhs.uk
Contact Phone
+44 1443848585

Buyer Location

Locality
ST ASAPH
Postcode
LL17 0JL
Post Town
Llandudno
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL33 Conwy and Denbighshire
Delivery Location
TLL22 Cardiff and Vale of Glamorgan

Local Authority
Denbighshire
Electoral Ward
Bodelwyddan
Westminster Constituency
Clwyd North

Supplier Information

Number of Suppliers
1
Supplier Name

TWO-TEN HEALTH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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