Notice Information
Notice Title
The Supply and Implementation of a Caerphilly County Borough Council Corporate Digital Platform
Notice Description
Caerphilly County Borough Council have awarded the contract for the Supply and Implementation of a Corporate Digital Platform to GOSS Interactive for a period of five years with the option to extend for a further sixty months following an open tender procedure.
Lot Information
Lot 1
Caerphilly County Borough Council have awarded the contract for the Supply and Implementation of a Corporate Digital Platform to GOSS Interactive for a period of five years with the option to extend for a further sixty months.
Renewal: The contract will have an option to extend for up to a further period of sixty (60) months
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-kuma6s-130732
- Publication Source
- Sell2Wales
- Latest Notice
- https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=130732
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- OJEU - F3 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Selective
- Procurement Method Details
- Competitive procedure with negotiation
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48510000 - Communication software package
Notice Value(s)
- Tender Value
- £1,500,000 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £427,425 £100K-£500K
Notice Dates
- Publication Date
- 9 Oct 20241 years ago
- Submission Deadline
- 4 Jul 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 16 Sep 20241 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Not Specified
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- CAERPHILLY COUNTY BOROUGH COUNCIL
- Contact Name
- Joshua Baker, Rhys James
- Contact Email
- bakerj3@caerphilly.gov.uk, jamesrm1@caerphilly.gov.uk
- Contact Phone
- +44 1443863061, +44 1443863062
Buyer Location
- Locality
- HENGOED
- Postcode
- CF82 7PG
- Post Town
- Cardiff
- Country
- Wales
-
- Major Region (ITL 1)
- TLL Wales
- Basic Region (ITL 2)
- TLL5 South East Wales
- Small Region (ITL 3)
- TLL53 Gwent Valleys
- Delivery Location
- Not specified
-
- Local Authority
- Caerphilly
- Electoral Ward
- Ystrad Mynach
- Westminster Constituency
- Caerphilly
Further Information
Notice Documents
-
https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JUN439279
Supply & Implementation of a Caerphilly CBC Corporate Digital Platform - Caerphilly County Borough Council are seeking expressions of interest from suitably qualified organisations to work has a partner in Supplying and Implementing a new Corporate Digital Platform into the Authority. The Council has identified six (6) key areas of functionality that are an essential requirement for this procurement and the successful provider must be capable of providing all six (6) of these areas within their own platform. The Council will not consider any bids that cannot provide all six (6) of the key areas of functionality on their own platform and any bids received that fail to meet this requirement, will be considered non-compliant and excluded from the process. The six (6) key areas of functionality required are as follows: Website Content Management - The suppliers platform must be capable of managing the Council's corporate website and be the touchpoint for customers accessing services online. The new platform will replace the use of the existing third party Content Management System currently in place in the Council. Electronic Forms - The suppliers platform must be capable of building online forms to capture service requests from customers. These forms will be accessible through the Council's Corporate Website and the Customer Relationship/Contact Management interface supplied as part of the solution. The new platform will replace several existing third party and in-house solutions for building online forms. Workflow/Business Process Flow and Case Management - The suppliers platform must be capable of providing the Council with the ability to control the flow of service request information through its lifecycle. This will include delivery to back-office staff and systems. System Integration - The suppliers platform must be capable of providing the Council with the ability to feed information, in both directions, between the solution and other third-party/in-house systems and data sources. Customer Relationship/Contact Management - The suppliers platform must be capable of providing an interface for use by customer advisors when assisting customers contacting the Council with a service request or service request query. The new platform will replace the existing in-house solution. Mobile Worker - The suppliers platform must be capable of providing the Council with the ability for workers in the field to receive and action service requests via their mobile device. -
https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=OCT492226
The Supply and Implementation of a Caerphilly County Borough Council Corporate Digital Platform - Caerphilly County Borough Council have awarded the contract for the Supply and Implementation of a Corporate Digital Platform to GOSS Interactive for a period of five years with the option to extend for a further sixty months following an open tender procedure.
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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